- Posted 20 days ago
- Over 50 applicants have applied
Job Description
Key Responsibilities
- Evaluate and monitor sales discovery meetings (demos), calls, emails, and SMS interactions for quality and compliance.
- Audit closed deals to ensure accurate documentation, ethical practices, and proper sales process adherence.
- Identify and report gaps (AFIs - Areas for Improvement) to enhance team performance and training initiatives.
- Collaborate with sales leadership to develop and refine QA processes, benchmarks, and performance metrics.
- Deliver ongoing feedback to the sales team, highlighting strengths and actionable growth opportunities.
- Work alongside sales managers to identify training needs and implement targeted development programs.
- Conduct data-driven analysis to track trends and recommend strategic improvements.
- Audit sales workflows to ensure consistency, compliance, and regulatory adherence.
- Stay updated on QA best practices, compliance regulations, and evolving sales techniques.
- Support post-sale feedback initiatives such as customer satisfaction surveys to assess sales experience.
- Cultivate a culture of continuous improvement, knowledge-sharing, and quality awareness.
More Info
About Company
Welcome to Double Tick - Where Digital Dreams Come True! At Double Tick, we're not just a team; we're a squad of digital nerds, set on making a splash in the online marketing universe with innovative strategies and boundless creativity. Why "Double Tick" Because when you work with us, you get a full-circle digital experience that ticks all the right boxes! Here's what we bring to the table: Digital Marvels: Our services include: SEO: Professional SEO with on-page optimization and link building. SMO: Business page creation, content value addition, and optimization. SMM: Management and branding across all social media channels. SEM: Lead generation via Google Adwords, display ads, re-marketing, and bid management. Video Production: We craft engaging videos that tell your story in a captivating way. Content Connoisseurs: Engaging content marketing. Email Extraordinaires: Direct audience engagement. Conversion Maestros: Top-notch conversion rate optimization. PPC Pioneers: Pay-per-click marketing that drives results. Development Dynamos: We build websites, software, platforms, and applications. Branding Buffs: Elevate your brand with: Digital Presence: Boosted online visibility. Visibility: Stand out in the digital jungle. Audience Gathering: Expert audience targeting. Brand Awareness: Make your name known! ORM: Protect, manage, and repair your online reputation. We're not just a digital agency; we're your partners in success. Let's chat! Join us on this exhilarating digital journey, and together, we'll create waves in the digital world. #DigitalMagic #DoubleTickDifference