Introduction
At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your Role And Responsibilities
- As a Quality Assurance Representative this experienced professional position is for the Expert Labs Operations Quality Assurance team.
- In this position, he/she will work to produce Expert Labs contracts.
- The individual we seek must have working knowledge of terms, conditions, practices, corporate policies and procedures, organizational structure, mission, basic legal, financial, tax functions required to ensure responsiveness to customer requirements.
- All complex contracts require review before registration.
- Adaptable and flexible to work environment including, but not limited to, working overtime, as business needs may require, handling multiple tasks concurrently, and easily adapting to new assignments; produce clear, concise, accurate written communication, to management, and customers; maintain positive work relationships with peers, management, and customers displaying willingness to understand diverse points of view; assume ownership of assignments.
- Position allows individual the ability to work from office and home.
- Must be fluent in traditional Chinese/Mandarin to understand the contract paper, Legal/Finance and other reviews written in traditional Chinese/Mandarin and communicate with customer (IBM Internal) in traditional Chinese/Mandarin.
- Need to work in GCG time zone.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Chinese HSK 6 (Advanced)
- Associate's Degree/College Diploma
- Basic knowledge of IBM Finance, Legal and Tax
- At least 1 year experience in Skill with Microsoft Office products
- At least 1 year experience in Clear written & verbal communications skills
- At least 1 year experience in Successful at teaming to accomplish goals
- At least 1 year experience in Familiarity with Services projects & contracts
- At least 1 year experience in Ability to multitask; Tenacious ownership of issues & problems
- At least 1 year experience in Contributes to positive work environment
- Fluent in English
