We are looking for a Quality Assurance Manager is responsible for developing and maintaining systems that ensure products or services consistently meet quality standards. Unlike QC (which focuses on inspection), QA focuses on process improvement and prevention of defects.
- Quality Planning.
- Develop and implement quality standards and procedures.
- Ensure all products meet company and regulatory requirements.
Maintain documentation such as SOPs, procedures, and quality manuals.
- Quality Assurance.
- Ensure Quality Policy and system are Follow in all departments.
- Maintain documentation related to quality standards.
- Process Improvement.
- Identify quality issues and implement corrective action.
- Work on continuous improvement in process and product quality.
- Team Management.
- Supervise the quality control teams.
Train employees on quality standards and procedures.
- Team Management.
- Supervise the quality control teams.
Train employees on quality standards and procedures.
- Customer Quality Management
- Handle customer complaints and quality issues.
- Implement corrective actions and ensure customer satisfaction.
- Supplier Quality Management
- Evaluate supplier quality performance.
- Conduct supplier audits and approve suppliers.
- Reporting & Documentation
- Prepare quality reports and performance metrics.
Track KPIs such as defect rate, rejection rate, and customer
