Quality Assurance Manager

We are looking for a QA Manager to lead a team of 6, overseeing the quality of our internal Loan Sanctioning (LSP) and Management Systems (LMS). You will transition the team from a manual gatekeeper model to an automated enabler model. Your success will be measured by the successful decoupling of releases through mocking, the maturity of our automation framework, and the eventual transition of automation ownership to the development squads.

Responsibilities

A. Functional Excellence (Manual & Release)

• Act as the final authority for Web and Mobile releases, ensuring zero-defect leakage for critical Fintech flows (KYC, Disbursement, Repayments).
• Maintain comprehensive test suites for the internal LMS/LSP to ensure compliance and audit readiness.

B. Technical Leadership (Automation & Tooling)

• Architect a scalable automation suite that supports high-frequency deployments.
• Implement mocking strategies for 3rd party banking APIs and bureaus to ensure stable, isolated testing environments.

C. People & Process Management

Manage, mentor, and upskill a team of 6 QA Engineers.

Optimize the Definition of Ready (DoR) and Definition of Done (DoD) to include automated gates.

D. Strategic Mandate (Shift-Left & Automation Evolution)

Scale automation coverage across Web, Mobile, and API from 20% to 80%+

Drive engineering initiatives: External Dependency Mocking, Service Virtualization, and Test Data Management

Eliminate CI/CD bottlenecks and improve release efficiency

Implement shift-left strategy by embedding test automation into development sprints

Transition test ownership to engineering while QA focuses on exploratory testing and quality governance

Qualifications

• 812 Years in Software Quality Engineering (minimum 3 years in a leadership/management role). B2C and app testing
• Strong hands-on experience in Java/Python, Selenium/Playwright, Appium, and REST Assured. Prior experience in Fintech (Lending/LMS/LSP) is a significant advantage.
• A Product-first engineering approach; someone who views QA as a distributed responsibility rather than a siloed department.