Quality Assurance Manager

The Quality Engineer will be responsible for overseeing and improving the quality processes across Standard Room, Gauge Room, and In-Process Quality functions. The role demands strong application of quality tools and methodologies such as 7 QC Tools, 8D, PPAP, FMEA, and IATF 16949 standards to ensure quality excellence. This includes managing calibration, resolving line issues, ensuring adherence to QMS standards, and supporting new product development and proto vehicle projects.

Role & responsibilities

Quality Control & Assurance

• Implement and maintain 7 QC Tools and 8D methodology for problem solving.
• Handle quality issues occurring during the shift; prepare and submit CAPA and action plans.
• Conduct rejection analysis and implement corrective actions to minimize rework.
• Perform L-process, final, first-off, and layout inspections.
• Attend line quality issues and support immediate resolution.

Training & Development

• Educate shop floor teams on QMS standards, quality tools, and best practices.
• Conduct skill enhancement training for new and existing operators.

Documentation & Audits

• Prepare IATF 16949:2016 documentation and ensure compliance.
• Support PPAP, FMEA, SPC, Product, Process & System audits.
• Maintain and update Calibration Reports (internal and external) and gauge room documentation.

Gauge Room & Calibration Management

• Oversee in-house calibration activities for instruments and gauges.
• Ensure timely calibration and maintenance of line gauges/instruments.
• Manage procurement and drawing study for new gauges and quality instruments.

Process Improvements & Cost Control

• Drive continuous improvement using Kaizen (target: 2 Kaizens/month).
• Reduce internal PPM and DPV through structured quality initiatives.
• Contribute to cost reduction through quality improvements and efficiency optimization.

Project Involvement

• Support proto development of electric buses (e.g., NMMT-12M/9M, AJL-9M, NTPC-12M, DIMS-12M CNG).
• Ensure ORC closure for new proto vehicles.

Standardization & MIS

• Design SOPs and Work Instructions for processes and operations.
• Ensure effective 5S implementation in all assigned areas.

Technical Skills:

• Expertise in quality tools and methodologies (e.g., 7 QC Tools, SPC, MSA, FMEA, PPAP, APQP, 8D).
• Strong understanding of EV components, systems, and maintenance requirements.
• Proficiency in data analysis and statistical software for quality control.

Leadership & Soft Skills:

• Exceptional leadership, team management, and mentoring abilities.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication and presentation skills, capable of influencing stakeholders at all levels.
• Ability to manage multiple priorities and complex projects in a dynamic environment.
• Strong commitment to safety, compliance, and quality excellence.