Skills:
Calls audit, voice process, quality check, giving feedback, Instructing, One to one Audit,
Company Overview
Adam&EveInc is a visionary company aiming to enhance humanity and transform businesses with one revolutionary idea. Headquarters in Coimbatore, Tamil Nadu. Visit https://www.adamandeveincorporated.com/
Job Overview
Junior role requiring 1-3 years of experience in Coimbatore. Full-Time position at Adam&EveInc, a BPO with 51-200 employees.
Qualifications And Skills
- Experience in calls audit and voice process
- Ability to conduct quality checks and provide constructive feedback
- Proficient in instructing and coaching team members
- Excellent communication skills
- Attention to detail and analytical mindset
Roles And Responsibilities
- Conduct quality audits on customer support calls
- Ensure adherence to voice process standards
- Perform quality checks on customer interactions
- Provide feedback to customer support agents
- Instruct agents on improving performance
Note : Work from Office only
Salary : 12000 to 20000(Based on performance)
Contact : 9042220388, [Confidential Information]
