Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
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Job Summary
- The Quality Analyst, Senior performs advanced quality assurance activities across AI, automation, and integration solutions developed within Ventra's Global Capability Center. This role validates complex workflows, AI outputs, and multi-system automation scenarios, ensuring solutions meet functional, technical, and business expectations. The Senior Quality Analyst operates with greater independence and serves as a subject matter resource for quality standards across automation initiatives.
Essential Functions And Tasks
- Lead validation efforts for complex RPA, AI, and integration workflows across multiple systems.
- Design and execute comprehensive test scenarios covering exceptions, failures, and edge cases.
- Validate AI model behavior, outputs, and decision logic against defined rules and expected outcomes.
- Analyze defects to identify root causes and systemic quality risks.
- Collaborate closely with developers, architects, and product partners to resolve quality issues.
- Review requirements and designs to identify test gaps or quality risks early in the development lifecycle.
- Support regression testing and release readiness for automation deployments.
- Maintain high-quality test documentation, defect records, and validation evidence.
- Mentor junior Quality Analysts and provide guidance on testing approaches and standards.
- Contribute to the improvement of quality frameworks, tools, and testing methodologies.
Education And Experience Requirements
- Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred.
- Three or more years of experience in quality assurance, automation testing, or technology validation roles.
- Hands-on experience testing RPA, AI-driven systems, or integrations preferred.
- Experience working in scaled delivery environments is a plus.
Knowledge, Skills, And Abilities
- Ability to independently validate complex automated and AI-enabled workflows.
- Ability to identify patterns, risks, and root causes across quality issues.
- Ability to communicate effectively with senior technical stakeholders.
- Ability to remain flexible and work in a collaborative, fast paced environment.
- Strong analytical and problem solving skills.
- Strong time management and organizational skills.
- Strong documentation and defect analysis capabilities.
- Understanding of automation platforms, AI concepts, and system integration patterns.
- Ability to read, understand, and apply state/federal laws, regulations, and policies.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Basic use of computer, telephone, internet, copier, fax, and scanner.
- Basic touch 10 key skills.
- Basic Math skills.
- Understand and comply with company policies and procedures.
- Strong oral, written, and interpersonal communication skills.
- Strong time management and organizational skills.
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
Physical Demands:
- 40 hours per week
- Occasional Standing
- Occasional Walking
- Sitting for prolonged periods of time
- Pushing and pulling movements - rarely
- Occasional Reaching -rarely
- Bending, twisting, and stooping - rarely
- Frequent hand, finger movement
- Use equipment such as copy, fax, and postage
- Communicate verbally and in writing
- Lift and/ or move up to 15 - 20 pounds
- Extensive use of computer keyboard and viewing of computer screen
- Specific vision abilities required by this job include close vision
Compensation
- Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons .
- This position is also eligible for a discretionary incentiv e bon us in accordance with company policies .
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [Confidential Information] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.
