Leverage internal workflow and reporting capabilities to review and test custom graphic layouts, assets, screens, user experience and article buttons / hyperlinks for all knowledge updates, prior to publication.
Submit and maintain BSC reports, analyze, and categorize patterns of defects, and help find resolutions while coaching content specialists on areas of opportunity.
Complete regular reviews of content due to expire and drive reviews and continuous improvement in partnership with subject matter experts and owners.
What we look for
Graduate or Postgraduate from a recognized university
5-8 years of experience in QA/manual testing, specifically within the digital domain
1-3 years in HR operations or related internal operations environment
Specialized Skills
Demonstrated proficiency in both written and verbal English communication. Technical writing experience a plus.
Strong knowledge of user experience standards and knowledge/content management best practices
Sound knowledge of software testing methodologies and strategies
Proficiency in manual testing for various platforms, including web browsers, windows, and mobile applications.
General understanding of HR policies, procedures, processes, and other areas in HR operations.
Taking personal initiative to foster a performance-driven culture with a strong focus on customer orientation and continuous improvement.
Demonstrated ability to work collaboratively and/or independently as necessary to deliver results.
Experience driving operational improvements through disciplined execution.
