Responsibilities :
Administer Qlik Sense Enterprise environments including multi-node architecture.,
Design, deploy, and manage enterprise BI platforms (Qlik, Power BI, Tableau, Sigma)
Ensure high availability, scalability, and performance of BI environments
Manage QMC (Qlik Management Console) for: o Apps, streams, tasks, and reload schedules o User access rules and security policies
Configure and maintain: o Load balancing, node management, and clustering o Data connections and shared persistence
Manage platform upgrades, patches, environment hardening, vulnerability management and configuration changes
Configure: o Data connections and Qlik Data Gateway (Direct Access / Data Movement)
Monitor: o Tenant usage, reload tasks, and app performance
Implement self-service governance frameworks
Support migration from Qlik Sense On-Prem to Qlik Cloud
Support Dev/Test/Prod BI environments and release management
Monitor platform health, reload schedules, capacities, and usage
Troubleshoot complex performance and stability issues
Conduct root cause analysis for incidents and recurring issues
Implement role based access control and data level security
Ensure compliance with enterprise security and data policies
Manage licenses, users, groups, and content lifecycle
Provide L2/L3 production support for BI platforms
Manage and resolve incidents through ITSM tools (e.g., ServiceNow). Provide root cause analysis for the incidents.
Maintain SLA compliance and incident documentation.
Act as escalation point for critical BI incidents
Maintain SLAs, SOPs, and operational documentation
Mentor junior BI administrators and engineers
Lead BI platform modernization or consolidation initiatives.
Strong understanding of data warehousing concepts and SQL.
Experience with cloud platforms (Azure preferred AWS/GCP a plus).
Familiarity with CI/CD concepts for BI assets.
Technical and Professional Requirements:
Required Skills:
Power BI and Qlik(QlikSense/QlikNprinting), Tableau, Sigma computing, Metric insights Administration
Strong experience in:
Qlik Sense (On-Prem + SaaS) Administration
QlikView Server & Publisher
Expertise in:
QMC configuration and management
Section Access security
Reload and task management
Familiarity with:
Networking, certificates, and security configurations
Scripting knowledge (PowerShell, batch scripting - preferred)
Strong leadership, team management, and stakeholder communication skills.
Leadership experience managing teams or complex projects.
Strong communication, stakeholder management, and presentation skills.
Ability to influence architecture decisions and drive platform strategy.
Excellent analytical and problem solving abilities.
Comfortable working in fast-paced, mission critical environments.
