Summary
Position Summary
Risk Solutions Analyst
The Centre of Excellence (CoE) team in Hyderabad plays a pivotal role in driving Deloitte Australia's success by delivering support across a range of functions. There are 6 distinct CoEs empowering various capabilitiesincluding Reporting & Analytics, Finance, Quality & Risk, IT Services, Marketing, and Talentensuring seamless operations and strategic advancement.
Within the Quality & Risk (Q&R) CoE, dedicated sub-teams deliver targeted services such as reporting analytics, Partner Dashboard support, comprehensive due diligence for engagements and clients, conflict management, Personal Independence & Risk Solutions at green dot level.
Our mission is to foster a culture deeply rooted in quality and risk awareness. By embedding these values, we empower our professionals to make informed decisions, minimize risks, and consistently deliver exceptional servicestrengthening our reputation for excellence and reliability.
Deloitte Australia
In Australia, Deloitte operates as one of the country's leading professional services firms, with approximately 8,000 professionals across the nation. Deloitte provides audit, tax, consulting, and financial advisory services to both public and private sector clients, supporting value creation and growth throughout Australia.
Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.
More about Deloitte Australia @ http://www2.deloitte.com/au/en.html
Deloitte Australia leverages the Extended Delivery Centre (EDC) in Hyderabad, part of Deloitte's US India (USI) operations, to provide innovative solutions, flexibility, industry insights, scalability, and access to highly skilled professionals.
The EDC's mature, multi-capability service model supports Deloitte Australia's business objectives and vision, delivering business value through seamless collaboration and alignment with the Australian firm's standards and practices.
Risk Solutions (RS)
The
Deloitte Risk Solutions team is an exciting & challenging digital business area with a strong focus on service excellence and continuous improvement, where we strive to support and exceed expectations for all clients.
You thrive working in a team environment and enjoy process- and design-oriented work, as well as problem-solving activities where you can apply your excellent organizational skills to manage multiple priorities and stakeholders. You have a quality- focused approach, understand and can demonstrate the importance of a risk-aware culture.
The key functions of this role will support the Risk Advisory business in Australia. The goal is to embed a culture that is quality focused and risk aware. This reduces adverse outcomes and helps to reinforce the reputation for first class delivery.
Work you will do:
This role will involve:
- Designing, development, distribution, and management of internal and external surveys
- Quality-focused checking and review of workflows and output prior to the handover to the Australia team
- Designing, development, distribution, and management of AWS Contact centers and ServiceNow integrations
- Accurate and efficient creation of client profiles within systems and databases
- Regular refreshing and analyzing existing report for its accuracy
- Conceptualize new dashboards and leadership reports using Excel/Tableau/Power BI based on business requirements
- Provide regular updates to the Australian leadership team as well as communicating potential issues and risks
- Documentation of important process materials / deliverables
- Attend training sessions for technical and personal development as necessary
Key Skills Required: Qualifications Required:
- Advance technical skills Excellent MS Excel skills required. Proficiency in data validation, logical & complex functions in MS Excel, ability to analysis large data in Excel and should be able to design new reports.
- Tableau/Power BI and Survey development Skills- Basic knowledge of Tableau/Power BI and Survey building tools will be added advantage this will help both business and professional excel in future.
- AWS Connect and ServiceNow skills Basic knowledge of AWS Connect and ServiceNow is required for creation of Contact centers and ServiceNow integration.
- Quality control skills for checking workflows are designed according to the specification, for checking and double checking that information is accurately recorded & verified whenever necessary
- Keen analytical skills for strong task management and accuracy
- Time management skills for timely delivery of work with no/minimal errors
- Communication skills to respond to and/or escalate all queries and issues within the agreed timeframes as specified by the business and be proactive in all communications, with well through-out, concise, and timely oral and written communication
- Team playing skills for interacting constructively with team members to contribute towards the achievement of common goals and for effective interaction with virtual teams
- Graduate/post-graduate with an overall 1 to 3+ years of experience in MIS reporting, market/financial research.
- Experience with Qualtrics or other Survey platforms
- Advanced MS Excel skill, AWS, ServiceNow, SQL, and Tableau/Power BI
Preferred:
- Advanced proficiency in MS Excel for data analysis and reporting.
- Basic knowledge of Tableau or Power BI for dashboard and report creation.
- Familiarity with survey development tools such as Qualtrics.
- Basic understanding of AWS Connect and ServiceNow for contact center setup and integrations.
- Strong analytical and quality control skills with attention to detail.
- Effective time management and ability to deliver accurate work within deadlines.
- Excellent written and verbal communication skills.
- Ability to work collaboratively within a team and virtual environments.
- Work Location: Hyderabad
- Shift Timings: 6.30 AM to 3.30 PM (flexibility needed to address business needs)
How You'll Grow
At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunitiesincluding exposure to leaders, sponsors, coaches, and challenging assignmentsto help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 321075
