Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are looking for a Python-focused DevOps Engineer to design, build, and maintain scalable, reliable infrastructure and automation systems. This role sits at the intersection of software engineering and operations, with a strong emphasis on Python-based automation, CI/CD, cloud infrastructure, and system reliability.
You will work closely with application developers, SREs, security, and platform teams to improve deployment velocity, system stability, and operational efficiency across environments.
This is an individual contributor role reporting to Director, IT - Application Productivity Engineering.
Responsibility
- Design, develop, and maintain Python-based automation tools for infrastructure provisioning, deployment, monitoring, and operational workflows
- Build and manage CI/CD pipelines to support reliable, repeatable application deployments
- Partner with security teams to integrate DevSecOps practices (secrets management, vulnerability scanning, least privilege access)
- Troubleshoot production issues, perform root cause analysis, and drive long-term remediation
- Document systems, runbooks, and operational best practices
- Identify opportunities to improve reliability, performance, and cost efficiency continuously
Basic
- Bachelor's in Computer Science or relevant experience
- 5+ years of python development experience
- Strong proficiency in Python for automation, scripting, and service development
- Hands-on experience with DevOps tools and practices, including CI/CD pipelines
- Experience with cloud platforms (AWS, Azure, or GCP) and core services (compute, networking, storage)
- Knowledge of containerization and orchestration (Docker, Kubernetes)
- Experience with Infrastructure as Code tools
Preferred
- Understanding of monitoring, logging, and alerting systems
- Ability to work cross-functionally and communicate technical concepts clearly
- Familiarity with Linux systems, networking fundamentals, and system troubleshooting
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelor's in Computer Science or relevant experience
- 5+ years of experience implementing or using CI/CD pipelines and tools to deploy code on SaaS and On-Prem platforms that include, Salesforce, Oracle, Snowflake
- 5+ years of experience with one of the programming/scripting languages, such as PowerShell, Python
Preferred
- Work experience in active directory domain services
- Experience using GitHub actions for CI/CD pipelines
- Knowledge of security best practices and experience implementing security controls.
- Hashicorp Vault, DataDog, Fossa
- Understanding of automate everything combined with the ability to rapidly learn the technical skills necessary to do so
- Advanced knowledge of GitHub, JIRA Experience with infrastructure automation.
- Advanced experience using configuration management tools at scale .
- Self-starter with ability to effectively prioritize and execute projects without much direction/supervision
- Strong communication, problem-solving, and analytical skills
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [Confidential Information].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.
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