Job Description
The Project Technical Lead, will focus on the technical success of medium-complexity projects, overseeing all phases from pre-sales to operations and customer care. This role involves defining project requirements, managing the bill of materials, and developing technical plans in association with project managers. Mentor technical teams during implementation, troubleshoots complex issues, and facilitates a smooth transition to operations. Building strong relationships with senior customer teams is essential, along with providing expert guidance and ensuring that project objectives are met while maintaining credibility for Nokia's solutions.
How You Will Contribute And What You Will Learn
- Lead and Coordinate Deliverables: Drive high-quality outputs by setting performance standards and ensuring delivery excellence across teams.
- Act as Subject Matter Expert: Serve as the go-to expert within the team or organization, offering guidance and sharing best practices.
- Advanced Technical Troubleshooting: Perform in-depth system-level diagnostics, including tracing, debugging, and protocol analysis.
- Issue Resolution & Collaboration: Identify, reproduce, and escalate defects while working closely with product support for timely fixes.
- Handle Complex Technical Scenarios: Lead resolution efforts for intricate issues such as software upgrades, audits, and multi-vendor challenges.
- Root Cause Analysis & Reporting: Lead RCA activities and deliver comprehensive analysis reports to improve system stability.
- Early Phase Technical Support: Provide expertise during new product phases, including releases, pilots, and early-stage projects.
- Knowledge Management & Training: Develop and review technical documentation, deliver internal and customer training, and promote knowledge sharing.
Key Skills And Experience
You-Have:
- 815+ years of industry experience, including 5+ years of hands-on design, implementation, and migration of large-scale IP/MPLS networks.
- Deep technical expertise in IP/MPLS architectures, BNG solutions, routing/switching protocols (BGP, OSPF, ISIS, Segment Routing), and L2/L3 VPNs (VPLS, EVPN, VxLAN).
- Strong hands-on experience with network troubleshooting, internetworking, and integration of IP and cloud network infrastructure.
- Proficiency with Linux systems (Red Hat, CentOS, Debian) and virtualization/cloud technologies like OpenStack, SDN/NFV, Linux containers.
- Solid project and crisis management skills, with a process-driven approach and the ability to multitask under pressure.
- Excellent communication and stakeholder management capabilities, with strong analytical skills to handle complex situations.
Nice-To-Have
- Good understanding of Intel platform architecture, including CPU micro-architecture, memory, I/O, and virtualization advancements
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
