Essential Duties and Responsibilities:
- B2B Sales and Business Development:
- Collaborate to identify new business opportunities within assign geography.
- Participate in sales meetings and presentations to pitch products and services to potential clients- Builders, Contractors, Architects, Consultants, etc.
- Follow up on leads and inquiries promptly, converting them into sales opportunities.
- Achieve Sales Targets and KPIs set by the company.
- Client Relationship Management:
- Build and maintain strong relationships with existing B2B clients.
- Regularly communicate with clients to understand their needs, concerns, and feedback.
- Act as a trusted advisor, providing guidance and support to clients as needed.
- Proactively identify opportunities to upsell or cross-sell products or services.
- Product and Market Knowledge:
- Develop a deep understanding of our product, services and their applications in the B2B market.
- Educate clients on the features, benefits, and value propositions of our offerings.
- Customer Service Excellence:
- Provide timely and effective responses to client inquiries, issues, and complaints.
- Ensure high levels of customer satisfaction by delivering personalized solutions and resolving problems efficiently.
- Act as a liaison between clients and internal departments to address any service-related issues.
- Administrative Tasks:
- Maintain accurate records of client interactions, sales activities, and other relevant data in CRM systems.
- Prepare reports and presentations for management review, highlighting sales performance and client feedback.
- Assist in the preparation of proposals, contracts, and other documentation as needed.
Role: Enterprise & B2B Sales - Other
Industry Type: Chemicals (Paints)
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Enterprise & B2B Sales
