Project Manager
Location: Onsite, Hyderabad, India (IST) with34hours overlap with US Eastern Time
Website: www.dataskatedigital.com
AboutDataSkateDigital
DataSkateDigital is a next-generation integration and automation company specializing in MuleSoft, Boomi, Salesforce, and API-led modernization. We connect people, platforms, and possibilities to accelerate digital transformation through specializedintegrationtalent and solutions.
Role Summary
Own delivery for projects we run directly and for consultants embeddedatclient/vendor teams. Plan capacity,identifyand clear blockers, keep timelines and scope honest, and publish clear weekly reporting. Draft SOWs/proposals and coordinate approvals. Operate comfortably in a systems integrator environment where resources split time across multiple customer projects.
Key Responsibilities
Delivery management (DataSkate-owned projects)
- Plan and run sprints/iterations; manage tasks, milestones, and Gantt views in Zoho Projects.
- Track scope, timelines, dependencies, and burn versus budget;maintainRAID logs and change controls.
- Lead ceremonies: standups, sprint planning, reviews, retrospectives; ensure release readiness and demo prep.
- Enforce SOW/PO compliance; coordinate change requests and approvals.
- Collaborate with client stakeholders to secure/renew environment and app access (VPN, credentials), vendor onboarding, and approvals; own an access checklist with owners and ETAs.
- Work with business/SMEs to clarify requirements and acceptance criteria and to coordinate non-technical dependencies (test data, UAT users, sandbox refreshes, change approvals); document decisions and assumptions.
- Maintain a stakeholder/contact map (RACI) across client IT/SecOps/Procurement and vendors; run a clear communications cadence and response-time SLAs for decisions and escalations.
Staffing & consulting placements (resources at client/vendor teams)
- Track consultant tasks in client tools (Zoho Projects, Jira, ServiceNow, Asana) with clear owners, estimates, and due dates.
- Monitor performance versus client SLAs/KPIs; run weekly 1:1s; capture feedback and action plans.
- Operate an escalation matrix with response/resolution SLAs; document actions and follow through.
- Ensure consultants meet vendor/client expectations ondeliveryquality, communication, and timelines.
- Manage timesheets/approvals; forecast roll-offs/backfills and bench continuity.
Commercial support (SOWs & proposals)
- Draft/refine SOWs, proposals, and change orders using approved templates and clause libraries.
- Build proposal inputs: scope, assumptions, milestones, estimates, staffing plans, and timelines.
- Coordinate redlines and approvals with Sales, Delivery, Finance, and Legal through signature.
Capacity planning & resource management
- Publish a rolling 68 weekcapacity plan; trackutilization, forecast roll-offs/backfills, and bench coverage.
- Align allocations across multiple concurrent customer projects; flag conflicts early with options.
- Trigger hiring/contracting requests with clear role definitions, start dates, and onboarding needs.
Blockers & risk management
- Identifyblockers early (access, environments, dependencies, decisions) and drive resolution.
- Maintain a live risk register with owner, impact, and mitigation; escalate within agreed SLAs.
Reporting & governance
- Publish weekly status reports (R/Y/G health, timeline, risks/issues, actions/owners/ETAs).
- Prepare client-ready PPTs for governance calls;maintaindashboards in Zoho Projects and Google Sheets.
- Coordinate timesheets, approvals, and invoicing triggers with People Ops and Finance.
Success Metrics (First 90 Days)
- Weekly R/Y/G status live for all engagements; no surprise slippages.
- 95% on-time timesheet submission for staffed resources; zero unapproved scope creep.
- Capacity plan published bi-weekly; variance from plan 10%.
- Standard SOW drafttointernal approval 1business days.
Qualifications
- 57 years in project management/coordination within IT services ora systemsintegrator.
- Hands-on with Zoho Projects (tasks, Gantt, resourceutilization, timesheets) and strong Google Sheets/Slides skills.
- Proven experience with SOWs/proposals and multi-project resource planning.
- Solid agile delivery fundamentals; confident running ceremonies end-to-end.
- Clear written/spoken communication; dependable follow-through across clients and vendors.
Tools
Zoho Projects (primary), Google Workspace (Docs/Sheets/Slides/Drive), Slack, Notion/Confluence, e-signature tools; client tools such as Jira, Asana, or ServiceNow as needed.
