Project Manager

Job Title: Project Manager

Experience : 11+ years

Location : Mumbai, Maharashtra (Hybrid/Office)

Reporting To : Program Manager / Project Director

Client Focus : International / US-based Customers

Role Overview

We are looking for a disciplined, high-caliber Project Manager to lead end-to-end software and content delivery projects. The ideal candidate will be a Master of Project controls—capable of building rock-solid project plans, tracking them meticulously to closure, and protecting project margins. You will act as the crucial bridge between our technical teams (Solutions Architects, Tech Leads) and our global clients, requiring a strong blend of technical literacy, financial acumen, and elite communication skills.

Key Responsibilities

Project Planning & Lifecycle Management

AI-Driven Project Management Responsibilities

• Leverage Generative AI and Copilot solutions to improve project planning, risk identification, status reporting, backlog refinement, and stakeholder communications.
• Drive adoption of AI-powered tools to enhance team productivity, delivery predictability, and decision-making while ensuring alignment with organizational governance policies.
• Utilize AI-assisted insights to proactively identify delivery risks, resource constraints, dependency bottlenecks, and quality concerns.

• End-to-End Execution: Create comprehensive project plans, define critical paths, allocate resources, and rigorously track all milestones from initiation to formal closure.
• Process Discipline: Oversee core project management governance, including strict Change Order Request (CR) tracking, risk mitigation planning, and proactive issue resolution.
• KPI Tracking: Establish, monitor, and report on key project health metrics (Schedule Variance, Cost Variance, Resource Utilization, and Quality Metrics).

Financial & Delivery Models

• Fixed Price Execution: Proven experience delivering Fixed Price projects and implementations, ensuring tight scope management to minimize scope creep while meeting contractual obligations.
• T&M Management: Efficiently manage Time & Material (T&M) engagements, tracking burn rates and resource forecasting.

Client Governance & Collaboration

• Client-Facing Leadership: Serve as the primary point of contact for external stakeholders. Lead regular steering meetings, technical reviews, and project status updates.
• Presentations & Reporting: Confidently conduct high-impact presentations for both executive-level clients and internal leadership teams.
• Cross-Functional Synergy: Partner closely with internal Solutions Architects and Technical Leads to understand technical constraints, dependencies, and system architecture, translating them into clear client expectations.

Required Qualifications & Skills

• Communication:Good verbal and written communication is a must. You must be able to articulate technical concepts clearly to non-technical stakeholders and write precise project documentation.
• Core PM Competencies: Expert-level knowledge of Stakeholder Management, Risk Management, and Change Management processes.
• Technical & Solution Literacy: Strong exposure to the Software Development Life Cycle (SDLC). While not a coder, you must have the technical grounding to understand architectural diagrams, API limitations, and engineering roadblocks.
• Tooling: Hands-on expertise with project scheduling and tracking tools (e.g., Jira, MS Project, Smartsheet).
• Experience: 5+ years of core project management experience, preferably within IT services, software implementation, or the EdTech domain.
• Education: Bachelor's degree (B.E./B.Tech preferred, or equivalent technical background). PMP or Scrum Master certification is an added advantage.

Why Join us

• Global Exposure: Work directly with tier-1 international clients and educational institutions.
• Innovative Domain: Be at the intersection of Education and cutting-edge technology.
• Collaborative Environment: Work alongside brilliant technical architects and content creators in a high-growth environment.