Project Manager

Project Manager

Company: Kiya.ai

Role & Responsibilities:

As a Project Manager at Kiya.ai, you will be instrumental in the planning, execution, and successful delivery of IT projects, ensuring alignment with business objectives and adherence to banking standards. You will leverage your advanced technical knowledge and project management expertise to drive initiatives, manage risks, and ensure transparent communication across global teams.

• Develop detailed IT work plans using JIRA/Confluence, including advanced project roadmaps (schedules, budgets, project estimates, resource plans, and status reports).
• Interface with key stakeholders and portfolio managers regarding project status.
• Provide expertise in your area and demonstrate an intermediate understanding of IT project leadership principles.
• Offer in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions for assigned efforts.
• Identify and manage to the critical path and milestones of a project schedule.
• Identify risks that affect milestone deliverables, with thorough follow-through on mitigation, resolution, and path to green.
• Demonstrate knowledge of key technical dependencies and awareness of consequences or downstream impact associated with both timely and properly planned delivery.
• Adhere to banking service and delivery processes and procedures.
• Develop JIRA and Confluence dashboards for full transparency into assigned initiatives, communicating status and issues to all stakeholders, including senior management, on a timely basis.
• Possess the ability to persuade, influence, and rally diverse interests toward common goals.
• Coordinate global virtual teams working across multiple time zones/regions: NAM, EMEA, ASPAC, LATAM.
• Prepare and report status on a regular basis, including metrics needed for various risk groups and dashboards where applicable.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding the bank, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Technical Skills:

• Advanced understanding of Data Center IT components, including End User Computing, Network, Storage, and Distributed Systems.
• Knowledge of virtual environments, networks, and related technology applications, large-scale enterprise data centers, databases, storage, and cloud.
• Advanced demonstratable skills with:
• JIRA/Confluence (e.g., dashboards, advanced roadmap, Kanban boards, issues).
• ServiceNow (e.g., INC, CHG, REQ, SLTN).
• Microsoft Excel (e.g., Pivot Tables, vertical and horizontal lookups).
• Microsoft Project (e.g., project schedule building/editing with multiple dependencies/schedules shifting).
• PowerPoint (e.g., visual representation of data in charts and graphs).

Preferred Candidate Profile:

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Execution-oriented with strong attention to detail.
• Ability to work in a matrix environment and partner with virtual teams.
• Advanced analytical, problem-solving, and critical thinking skills.
• Advanced oral and written communication skills.
• Advanced presentation skills; ability to present to various levels of management (e.g., VP, SVP) and to facilitate discussions at the senior stakeholder level.
• Project Management skills/working knowledge of the techniques for planning, monitoring, and controlling programs and resources.