- Develops, refines, validates and manages project plans to ensure on time and on budget delivery of major technology initiatives across the enterprise.
- Responsible for utilizing project management methods, standards, project integration as well as the coordination of all internal and external resources required to complete assigned projects.
- Provides timely and concise communications to functional leadership regarding project status and pending issues; analyzes processes and makes recommendations for optimizing resources and product delivery.
- Develops project plans based on specifications provided by the Portfolio Management staff and manages effective execution of the initiatives.
- Builds consensus among multiple process leads relative to project scope, task execution, staffing and issue resolution.
- Sourcing with vendors on behalf of the business area represented.
- Provides overall financial direction for the projects to manage the development of budgets, controls and measurements to monitor project progress.
- Identifies potential risks within the project; proactively manages issues.
- Participates in identifying project costs, resource allocation, project schedule changes and issue escalation.
- Frequently interacts with staff including business area management, portfolio managers, vendors, consultants and other contractors.
- Performs related duties as assigned.
- Develop and maintain a productive working relationship with both internal and external team members including executive business owners, product managers and vendors.
- Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction to track and measure client satisfaction levels and make and implement recommendation.
- Resource and Capacity Management
Educational Qualifications:
Education:
- Bachelors degree in Information Systems or Engineering
Certifications:
Work Experience:
- 10+ years of IT experience including prior Project Management experience
- Experience with IT Infrastructure projects like m365 migrations, endpoint migrations/deployments, network refreshes, SAN/NAS deployment and migrations, Windows and Linux OS upgrades, SQL DB upgrades, wifi deployments, Teams room deployments/upgrades, etc
Skills and Knowledge:
Behavioral Skills:
- Must be a driver and motivator of people
- Good interpersonal skills
- Excellent relationship building skills
- Ability to communicate effectively both orally and in writing.
- Good group presentation skills.
- Good analytical and problem-solving skills
- Good mathematical skills.
- Excellent organizational skills.
- Excellent leadership skills.
Domain Skills:
- Min 1-2 yrs working experience in managing IT Infrastructure projects
Technical Skills:
- Technical aptitude to work closely with software engineers
- Competent understanding of the software development lifecycle (SDLC)
- Thorough knowledge of waterfall methodologies on technically complex projects
- Strong experience around project financials / budget management and reporting, and resource capacity management.
- Nice to have: Agile Scrum experience
Tools Knowledge:
- Mandatory - Advanced Excel skills, such as data analysis, pivot tables, lookups.
- Nice to Have - Knowledge of Application Lifecycle Management (ALM) : Jira / Azure DevOps
- Nice to Have - Experience of Project and Portfolio Management tools eg, Clarity, Open Workbench
Work timings: 12 pm to 9 pm IST
Experience & Educational Requirements:
bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 4+ years of directly-related or relevant experience, preferably in IT project management or IT delivery.
Preferred Certifications:
- Certified Scrum Master
- Google Analytics Certification
- Kaizen
- Lean Six Sigma Certification
- Project Management Professional (PMP) Certification
- SAFe Agile Certification
Skills & Knowledge:
Behavioral Skills:
- Critical Thinking
- Detail Oriented
- Impact and Influencing
- Interpersonal Communication
- Multitasking
- Problem Solving
- Time Management
Technical Skills:
- Agile Architecture Delivery
- Data Management
- Information Systems
- Project Management
- Workflow Management
Tools Knowledge:
- Microsoft Office Suite
- Microsoft Technology Stack (C#, SQL Server)
- Oracle 8i or 10g
- Programming Languages like JavaScript, HTML/CSS, Python, SQL
- Project Management Support Tools - Clarity, Microsoft Project, JIRA, Confluence
- Web Content Management Systems (WCMS) - SAP hybris preferred