Project Manager

Your IT Future, Delivered

Project Manager ServiceNow

With a global team of over 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our ServiceNow Delivery Team is continuously expanding. Regardless of your seniority level, you will always have opportunities to grow within our diverse environment.

Ready to embark on the journey Here is what we are looking for

Required Skills and Experience

• 8+ years of IT/technology project management experience.
• Minimum 5 years managing ServiceNow development or implementation projects.
• Strong understanding of ServiceNow modules and platform capabilities.
• Expertise in Agile, Scrum and hybrid delivery models.
• Hands-on experience with Jira, MS Project, Smartsheet, ServiceNow PPM/SPM and other collaboration platforms.
• Strong interpersonal, leadership, and stakeholder management skills.
• Excellent written and verbal communication skills, including the ability to engage non-technical audiences and senior leaders.

Preferred Certifications

• PMP, PRINCE2, PgMP or equivalent.
• ServiceNow CSA, Implementation Specialist or related certifications.
• Agile/Scrum certifications such as CSM.
• ITIL 4 Foundation.

Competencies

• Strategic thinking combined with strong execution discipline.
• Advanced planning, organizational and analytical capabilities.
• Ability to influence , negotiate, and lead without authority.
• Ability to manage ambiguity and drive results in a fast-paced environment.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.