What you will be doing:
Business Operations
- Track / Oversee Invoice to Cash process for the BU - Ensure Billing timeliness and completion, and realization of payments working with other specialist teams within FIS
- Plan and manage capital request processes - monitor achievement of capital use budgets working with Development reams.
- Mediate resolution of Billing / Payment disputes for services rendered to clients working with the respective teams across Billing, Collections and Service delivery
- Support Deal Proforma LOB reviews and approvals
- BU Cost management working with Finance, Service delivery and Technology functions
- Support BU annual planning and periodic forecasting
- Mediate and address any contract related issues working with internal teams
- Work with BU-Finance teams to review and support with necessary data
- BU Process documentation and improvements planning
Risk Management
- BAU Business & technology risk tracking and mitigation
- Plan and project-manage PCI certification program working with internal teams
- Coordinate Remediation of Internal Audit observations, actions from Control Testing and other Risk Assessments
- Address requests from compliance teams
- BAU support for operational risk and compliance activities such as tracking/governing and reporting around remediation of risks
What you bring:
- Minimum of 12+ years experience as part of standards/regulatory compliance, preferably (not mandatorily) within mid-scale or large organizations
- Good understanding and experience on Business Unit operations in a technology product or services organization
- Good understanding of risk and compliance frameworks, techniques, and remediation strategies/actions
- Appreciation of standards and regulations, including PCI, ISO 31000, ISO 27001 etc.
- Experience working in a highly matrixed organization, preferably MNC
- Experience collaborating with multiple stakeholder groups
- Ability to lead / rally diverse groups and teams and achieve risk and compliance goals in a timely manner
- Ability to communicate and articulate in a clear and concise manner
- Outcome/Results-driven as opposed to activity-driven
- Ability to work with minimal supervision, and in a structured manner
- Very comfortable with MS Office core product suite (MS Word, MS Excel and MS PowerPoint)
- Ability to produce high-quality presentations/decks for Executive Leadership consumption
Educational Qualification: B.E/B.Tech/MCA/M.S/M.Tech
Added Bonus if you have:
- Knowledge of FIS Banking products and services
- Knowledge/experience within Banking or Financial services or Fintech Industry/Sector
What we offer you:
- A multi-faceted job with a broad spectrum of responsibilities
- Benefits designed to help support your lifestyle and wellbeing
- A modern international work environment and a dedicated and innovative team
- An opportunity to work with the very best of talent in the Industry, with significant learning and upskilling avenues
- A work environment that is highly professional, open, and inclusive with little/no red tape or bureaucracy
- A broad range of professional education and personal development possibilities - FIS is your final career step
