Leadand plan allrelated support activities for CoE in support with Ops manager & Delivery Manager
Ensure completion of all assigned delivery for PMO
Support Ops manager on review of technical plans, diagrams, documentations, SOPs created by delivery teams
Assist teams in proposing technical solutions
Need to also work operationally at project(s) level with leads to keep track of status of project activities, timelines
Track status as opposed to the plan/Sprint on daily/weekly basis
Update Lead/Managers on the status & KPIson weekly basis
Highlight challenges to appropriate authority within time (at minimum weekly) so that the risk can be managed
Managing delivery escalations along with project leads as 1st level of contact
Monitor project and operations deliverables andreport on the status to Management/Key Stakeholders
Desired Profile:
Prior exp. in managing infrastructure projects in a technical role or should have prior exp. in network security or risk management roles within InfoSec
Should also have exp. in driving, planning or being part of big infrastructure deployment projects
Should have prior exp. in ITIL implementations (ITIL certification & implementation knowledge is preferred)
Knowledge on Scrum and Agile methodology is preferred
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Strong written and oral communication skills
PMP/Network security/Infra security certification is an added advantage
