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Job Description

Project Manager Tech & Design Delivery

Role Summary

We are hiring an experienced Project Manager to independently own end-to-end delivery of tech and design-led projects. The role demands strong execution ownership, sound technical understanding, and the ability to operate in fast-paced, high-expectation environments.

This is not a coordination or account management role. The ideal candidate is decisive, adaptable, accountable, and understands how digital products are planned, built, and delivered.

Experience: 56 years

Department: Client Success / Delivery

Location: On-Site ( Gurgaon)

Key Responsibilities

Project Ownership & Delivery

Own projects from kick off to closure, including scope definition, planning, execution, and delivery

Translate client requirements into clear workflows, user stories, timelines, and deliverables

Ensure delivery meets agreed scope, timelines, and quality standards with minimal rework

Execution & Decision-Making

Take informed execution decisions without excessive dependency on escalations

Anticipate risks, identify dependencies, and take corrective actions proactively

Balance speed, quality, and stakeholder expectations under pressure

Technical & Architecture Understanding

Possess working knowledge of web and app architectures, including frontend, backend, CMS, APIs,

and third-party integrations

Understand hosting fundamentals such as domains, DNS, SSL, deployment flows, and environments

Evaluate feasibility, impact, and risks based on architectural understanding (coding not required)

Planning, Workflows & Agile Practices

Define and manage end-to-end workflows across design and development

Drive sprint planning, backlog grooming, and execution tracking

Create clear user stories with acceptance criteria in collaboration with tech and design teams

Ensure no work begins without clarity on scope, workflow, and technical approach

Stakeholder & Client Management

Act as the primary delivery POC for clients

Push back when required with logic, data, and impact assessment

Ensure all approvals, feedback, and scope changes are clearly documented

Team Coordination

Work closely with design, tech, and QA teams to ensure alignment and accountability

Drive clarity on responsibilities, timelines, and dependencies across teams

Documentation & Tools

Use Basecamp extensively for planning, communication, documentation, and tracking

Maintain structured project plans, meeting notes, approval logs, and change requests

Ensure complete communication trails for audit and reference

Process & Continuous Improvement

Identify gaps in delivery or process and propose practical improvements

Use tools (including AI where relevant) to improve efficiency, clarity, and turnaround time

Required Skills & Experience

56 years of experience managing tech-driven digital projects

Strong understanding of:

Website and application development lifecycles

Design workflows and dependencies

Technical architecture and hosting fundamentals

Hands-on experience with Basecamp / Jira

Proven ability to manage multiple parallel projects

Strong written and verbal communication skills

Behavioural Expectations (Non-Negotiable)

Strong sense of ownership and accountability

Open, flexible, and willing to take on challenges

Assertive when required; comfortable taking and defending decisions

Execution-focused with attention to detail

Process-oriented with respect for documentation and discipline

What This Role Is Not

Not a pure coordination role

Not limited to status reporting or follow-ups

Not suitable for candidates who avoid decision-making or accountability

More Info

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About Company

Job ID: 136343973

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