Role Summary
We are looking for a mid-level Implementation Project Analyst to support end-to-end product implementations for enterprise customers in the physical commodity trading domain. The ideal candidate is hands-on, structured, customer-facing, and comfortable wearing multiple hats in a fast-paced, delivery-focused environment.
Key Responsibilities
- Project Planning & Execution
- Create and maintain detailed project plans, timelines, milestones, and dependencies for customer implementations.
- Track implementation progress, risks, issues, and dependencies; proactively escalate when required.
- Support go-live readiness activities, cutover planning, and post-implementation follow-ups.
Stakeholder Communication & Coordination
- Act as the primary coordination point between customers and internal teams (Implementation, Product, Account Management, Support).
- Track and communicate project status to stakeholders and leadership through structured status reports and dashboards.
- Schedule and facilitate customer meetings, workshops, and review sessions.
- Document and circulate Minutes of Meeting (MoM), action items, and decisions. Documentation & Business Analysis Support
- Gather, document, and maintain functional requirements, workflows, and business processes.
- Support implementation teams with: o Process flow diagrams o Data flow and document flow understanding o Business logic clarification
- Maintain project documentation repositories including requirements, decisions, timelines, and change logs. Presentations & Reporting
- Prepare and present decks for: Project kick-off sessions o Implementation progress reviews
Go-live, handover, and closure sessions
- Create clear, concise reports and summaries for senior management and leadership. Continuous Improvement
- Identify gaps in implementation processes and recommend improvements.
- Support standardization of templates, documentation, and delivery frameworks.
- Contribute across teams as needed to ensure customer success and delivery excellence.
Required Qualifications & Experience Experience
- 47 years of experience in one or more of the following areas: Project Coordination / PMO/ Business Analysis
- Experience working in software / IT / SaaS environments.
- Hands-on experience with project management and tracking tools such as Jira (preferred), Smartsheets, or similar.
- Proven ability to create and maintain: Project plans, Risk and issue logs, Action trackers, Status reports and dashboards
- Education: Bachelor's degree in: Engineering, Computer Science, Information Systems, Business / Operations Or equivalent practical experience.
Good To Have
- Exposure to Physical Commodity Trading, Shipping, Logistics, Energy, or Trade Operations.
- Understanding of: Document-heavy workflows (contracts, invoices, recaps, shipping documents), Data flows, APIs, and system integrations
- Familiarity with OCR, AI, NLP, or automation platforms.
- Basic understanding of programming concepts (no coding required). Skills & Competencies
- Strong communication and stakeholder management skills.
- Excellent documentation, reporting, and presentation abilities.
- Highly organized with strong attention to detail.
- Ability to manage multiple parallel projects effectively.
- Comfortable working with global customers across time zones.
- Proactive, ownership-driven, and solution-oriented mindset.
About Aumni Techworks
Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing.
Benefits Of Working At Aumni Techworks
- Our award-winning culture reminds us of our engineering days.
- Medical insurance (including Parents), Life and Disability insurance
- 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement.
- On site Gym, TT, Carrom, Foosball and Pool table
- Hybrid work culture
- Fitness group / rewards
- Friday Socials, Annual parties, treks.
