Project Name and description MFA (MultiFactor Authentication)
Job Summary -
We are seeking an experienced Project Manager to lead and support the implementation and ongoing management of our Multi-Factor Authentication (MFA) service within our global IT shared services provider for the Allianz Group. The MFA service comprises a portfolio of several products/technologies, including a vendor-based MFA solution, Microsoft Entra MFA, and FIDO2 hardware security keys, among others.
The ideal candidate will have a strong background in project management, IT security, stakeholder engagement, and should be comfortable being customer-facing. Throughout this role, he or she will need to gain a thorough understanding of the product portfolio and as well the dependencies between components and to other platforms/services in the organization, as well as to standard processes and policies.
This position is ideal for individuals who excel in a dynamic and collaborative work environment with a positive attitude to learn on the job and upskill/cross-skill based on changing industry standards and business needs.
It is a requirement to work and be available during European (CET) business hours.
Major Responsibilities
- Driving project and change related activities within the MFA service to ensure completion of objectives within time and quality, while generating necessary transparency of progress, roadblocks, and risks to leadership
- Communicating project and change related information with the relevant stakeholders and addressing concerns and inquiries in various formats
- Collaborate closely with the project team, operations team, vendor team, and across functions and departments within Allianz Technology to perform proof-of-concepts (PoCs) for new technologies/features and implement enhancements.
- Supporting with customer demand management, refining of business requirements to technical requirements, and where necessary, acting as interface to commercial teams
- Experienced in agile methodologies and supporting to facilitate scrum ceremonies where required
- Basic knowledge of Linux platforms, Windows, Active Directory, PKI infrastructure, and automation will be considered an added advantage
- Collaboration within the team and a proactive approach to skill enhancement are regarded as pivotal elements.
Educational & Professional Qualifications
- Master's/Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field.
- Proven experience in project management within IT security or related areas, preferably with MFA or identity management solutions.
Experience
2 to 3 years of experience in project management roles, Data collection, end-to-end service/ IT application support is considered.
Technical Skills Requirements
- Total 2 to 3 years of experience in project management roles, Data collection, end-to-end service / IT application support is required.
- Proficient knowledge Microsoft Excel, Powerpoint, Outlook, and other M365 collaborative tools
- Familiar in organizing meetings/calls professionally also using video conferencing tools such as Webex, Teams, and similar.
- Experience in managing ticketing systems like ServiceNow can be considered as an added advantage.
- Possess a thorough understanding of security-related topics, including the latest security risks and various tools and security best practices suitable to mitigate these risks
- Awareness of identity management, multifactor authentication, and certificate-based authentication, coupled with a basic understanding of change management, patching, and vulnerability remediation
- Experience implementing/administration of MFA solution is advantage.
- Understanding of Web Single Sign On technologies such as SAML and OAUTH are an advantage
- Excellent written, verbal and presentation skills
- Superior problem solving and troubleshooting skills
- Good organizational and team collaboration skills
- Proficient in working with high availability environment along with alignment to process (ITIL).
- Understanding on SRE, CPI, Agility and should be a good team player.
Functional/Domain Knowledge
Expert Level Knowledge
- Excellent written and verbal communication skills in English
- Facilitate team collaboration and conduct follow-ups in accordance with customer requirements to gather reports and organize them according to customer preferences
- Demonstrate a comprehensive understanding of Microsoft Office, with particular expertise in Excel for sorting/filtering/manipulating large reports, utilizing pivot tables, and organizing data in alignment with specific requirements.
- Possess substantial knowledge of Office 365, with particular proficiency in Outlook, Teams, and other Microsoft collaborative tools.
- Sound knowledge in ensuring the data security and data integrity while being adept at identifying the sensitivity of the data being handled.
- Knowledge of ITIL Framework
Good-to-have
- Knowledge on windows,linux,tomcat,apache, etc.
- Security Fundamentals
- Good knowledge on Citrix clients like AVC/VDi clients
- LDAP(S) / HTTP(S) encryption basics
- Knowledge in DNS concepts
- Knowledge of Identity and Access Management (IAM)
- VMware/V-Center Administration
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
