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Bain Company India Pvt. Ltd.

Project Leader (MCX) - Customer CoE

6-8 Years
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Job Description

Lead consulting projects (critical)

  • Drive end-to-end delivery of projects for clients, ensuring clear objectives, timelines, and deliverables are met (along with inputs from Manager/ Senior Manager)
  • Day-to-day work planning and team management. Take responsibility for scoping and delegating work streams; monitor and balance workloads within the team of analysts and associates
  • Serve as the main point of contact for clients/ Bain case teams, providing strategic insights and ensuring client satisfaction.

Insight Generation and Presentation

  • Drive conversations through analytics to help uncover insights through data analysis and story-lining the deliverable to prove/disprove hypotheses in the best interest of the client/project
  • Use dashboards and visualization tools (eg, Power BI, Tableau) to track KPIs and report on the effectiveness of marketing strategies.
  • Leverage latest techniques (such as GenAI, predictive modelling, etc) to enhance data analysis as we'll as embed them in day-to-day activities

Marketing analytics and research

  • Conduct primary and secondary research to identify opportunities/ gaps and benchmark current marketing maturity of clients as per Bain proprietary frameworks and databases
  • Develop tailored analysis using marketing tools (eg, Google Analytics) and analytical data sources (such as SEMRush, Similarweb, etc) to form a comprehensive outside-in view of client marketing/ sales functions
  • Identify value at stake and size of prize through media spend analysis across channels and competitors
  • Develop strategies to build new and strengthen existing digital channels, implementing new or enhanced omni-channel strategies, personalization techniques and connected experiences
  • Understand basic design principles and apply them for strength and gap identification in UI/UX of client websites and mobile app interface
  • Stay abreast of emerging marketing analytics tools and trends to ensure that the team offers cutting-edge solutions to clients and stakeholders

Cross-Functional Collaboration:

  • Work closely with senior leaders and internal teams (including data scientists, digital marketers, and product development), to ensure integration of data-driven insights across marketing initiatives across a range of industries (esp. Retail, Consumer Products, Financial Services)
  • Brainstorm with the BCN Manager/Sr. Manager and Bain consulting/ specialist team on various aspects of a client project or new IP development
  • Consistently provide responsible feedback, coaching and mentoring to analysts and associates working with them to address their professional development needs. Also conduct performance discussions, writing reviews for appraisal (as required)
  • Contribute to the internal development of our practice through participation in areas such as business development, training, thought leadership and toolkit development, and recruiting

About you

  • Graduate (6-8 years) / Post-Graduate (3-5 years) (preferably MBA with strong academic background)
  • At least 3-4 years of relevant work experience across high paced and detail oriented work setups (eg, top tier consulting, analytics etc) with good to have exposure to marketing analytics
  • 1-2 years of demonstrated success leading small teams
  • Strong hands-on experience in Microsoft Excel and PowerPoint, with high focus on attention to detail and delivering accurate, robust analysis
  • Excellent communication skills with a demonstrated ability to present complex information to senior executives and clients in a clear, concise manner
  • Strong understanding of the broader business context, including marketing trends, customer behaviors, and financial impact.

Technical skills (good to have):

  • Hands on experience with CX tools (eg, Qualtrics, Incquery) and concepts (Loyalty, Customer journeys, benchmarking, primary research) OR
  • Hands on experience with digital marketing tools (eg, SEMrush, Similarweb, Sensor tower, etc). and concepts (media spend, SEO/ SEM, traffic/ channel analysis)
  • Familiarity with marketing analytics platforms (eg, Google Analytics, Page Speed Insights) and working directly with 1P customer data
  • Experience with any of the following topics is a plus - survey-based tools and analytics, diagnostics, data analytics and benchmarking
  • Working proficiency in data visualization tools (Tableau, Power BI) is a plus

More Info

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Open to candidates from:
Indian

Job ID: 117785885

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