Requirement gathering fromOperations, UW, DOPS, Claims, Sales | - Responsible for Understanding and ensure proper gathering of business requirements to create clear, concise and complete business/functional requirement documents (BRD) for assigned projects
- BRD to include the scope, detailed existing process and proposed process flows and relevant sign offs.
- Liaison with all required stakeholders and come up with best solutions.
- Managing QK team and get test cases prepared by them and signed off by business team
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Interface between Business and Technology to drive the resolutions on new products, defects and change request or new functionality | - Understanding the needs of multiple stakeholders.
- Facilitating the negotiation of requirements amongst multiple stakeholders and meeting Partners and providing solutions, handling partner integrations.
- Identifying the current- and future-state business processes.
- Strategizing and enabling the business stakeholders envision the future and how their work will need to change to support the future.
- This role will be a bridge between all the business users and IT App team and cater to their systems needs and requirements
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Strategy and Planning | - Activity to set priorities, strengthen operations, establish agreement around intended outcomes/results and adjust the organization's growth in response to a changing environment.
- A disciplined effort that produces fundamental decisions and actions that shape and guide our operations with a focus on the future.
- Effective strategic planning articulates the actions that are required to make progress
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UAT Testing | - Complete and thorough testing that includes all scenarios and for all systems which will have an impact on that particular project is to be done
- UAT has to be initiated and finished within the specific and defines timelines
- Manage the creation of relevant test cases to test the functionality of the new solutions from an end user and business perspective
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Automation of process | - One has to take the initiative to identify the automation required in any of the existing process.
- Complete process of understanding the gap, discussing the system change that's needs to be done in process as well as system to achieve the target of automation.
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Successful delivery of project | - A proper postproduction check is to be done which should ideally involve no defects and have smooth functioning in the production region.
- Minimum or no change request to be raised for this project which ensures the success of the project
- Success of the project to be measured on the following:
- Time
- Quality
- Cost
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