Description
About Alvarez & Marsal (A&M)
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action- and results-oriented professionals across more than 40 countries. The firm takes a hands-on approach to solving clients problems and helping organizations achieve their full potential. A&M's culture celebrates independent thinkers and doers who create meaningful impact for clients and shape the industry. The collaborative environment and engaging work are guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity, making it a highly rewarding place to work. For more information, please visit the company website: http://www.alvarezandmarsal.com.
About A&M Global Capability Center (GCC) – India
Established in 2023, A&M's Global Capability Center in India supports leadership across multiple business units and geographies to enable efficient and innovative service delivery to clients. The GCC helps A&M's global business units expand their talent pool in India by hiring specialized professionals, maintaining competitive pricing, accelerating delivery through a hybrid onshore-offshore model, and leveraging automation with advanced digital and analytics talent.
Unlike traditional GCC models focused on back-office support, the center partners with case teams for end-to-end delivery and thought leadership. With a rapidly growing team of over 800 professionals, the GCC serves major markets including the Americas, EMEA, and APAC across industries such as Consumer & Retail, Healthcare, Software & Technology, Automotive & Industrials, Hospitality & Leisure, Energy & Natural Resources, and Financial Services.
The Team
As a
Client Onboarding Specialist, you will support the project lifecycle from client onboarding to project setup. The role requires strong organizational skills, the ability to manage multiple tasks, build effective working relationships, and influence senior stakeholders. This opportunity is ideal for individuals who can manage their workload independently while contributing as an integral team player in a fast-paced, dynamic environment.
The role is part of the fast-growing Tax team and is suited for individuals who are entrepreneurial, driven, comfortable with ambiguity, and willing to take a hands-on approach to achieving results.
How You Will Contribute
- Manage and maintain shared inboxes, processing requests in FIFO (first in, first out) order.
- Proactively manage requests from submission through completion.
- Communicate request status to engagement teams.
- Maintain tracker hygiene and update request records promptly.
- Respond to inquiries from client engagement teams regarding processes.
- Coordinate with internal corporate teams including Conflicts, AR, and Quality Assurance.
- Escalate unresolved requests in a timely manner.
- Participate in bi-weekly Global Client Onboarding Team meetings.
- Manage stakeholder expectations regarding processes and timelines.
- Handle inquiries with a seek-to-understand mindset and educate stakeholders.
Qualifications
- Bachelor's degree or equivalent qualification.
- Strong stakeholder management and relationship-building skills.
- Experience in the professional services industry preferred.
- Strong analytical and problem-solving ability.
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Ability to work under pressure and meet deadlines.
- Highly organized with strong multitasking capabilities.
- Ability to work independently and manage workload effectively.
- Team-oriented and results-driven mindset.
- Flexible and adaptable to changing requirements.
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
Your Journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that supports both professional and personal growth. Our robust performance development process promotes continuous learning, rewards contributions, and fosters a strong culture of meritocracy. Through comprehensive training programs and hands-on learning opportunities, employees can develop new skills and advance their careers.
We also prioritize employee well-being by providing benefits and resources that support individuals throughout their personal and professional journey. Our people consistently highlight the strong growth opportunities, unique entrepreneurial culture, and collaborative, enjoyable work environment as some of the most rewarding aspects of working at A&M. For high-performing and passionate professionals, the possibilities at A&M are truly limitless.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
