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UpGrad

Program Manager

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  • Posted 9 hours ago
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Job Description

Role Overview

We are looking for a dynamic and result-driven Program Manager to lead and manage end-to-end execution of educational programs and initiatives. The ideal candidate will work closely with cross-functional teams to ensure successful delivery, scalability, and continuous improvement of learning solutions.

Key Responsibilities

1. Program Planning & Execution

-Design, plan, and execute education programs

-Define program scope, timelines, milestones, and deliverables

2. Stakeholder Management

-Collaborate with internal teams (content, tech, operations, sales)

-Coordinate with external partners, educators, and institutions

3. Operations & Delivery

-Ensure smooth onboarding of learners and instructors

-Monitor program performance and resolve operational issues

4. Data & Performance Tracking

-Track KPIs such as learner engagement, completion rates, and satisfaction

-Analyze data and generate reports for continuous improvement

5. Quality Assurance

-Ensure content quality, learner experience, and program effectiveness

-Implement feedback mechanisms and improvements

6. Budget & Resource Management

-Manage program budgets and optimize resource utilization

7. Process Improvement

-Identify gaps and streamline processes for scalability

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.

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About Company

Job ID: 145940739

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