Responsibilities
Position Title: Program Manager
Designation: Principal Consultant
Years of Experience: 15-17 years
Business Unit: IT
Location: Pune
Role Description
The Program Manager role is responsible for managing a Program or a small portfolio in regards to Operations, Business/Domain, and Customer Management aspects.
This role will have;Leader of Leaders responsibilities and can also have the HR leadership responsibilities for the team members of the project/s or Scrum Team/s.
Key Responsibilities
People Management
- Conduct appraisals and build development plans for team members
- Mentor team members to build application/system expertise in the relevant domains
- Ensure the operational stability for the team and provide inputs to Sr Delivery Manager/Program Manager for resource continuity and backup planning
Program Management / Delivery Management
- Manage Operations and deliveries as per committed scheduled timelines, SLAs and Quality targets
- Manage programs that span different disciplines and diverse technologies and tools set
- Get a program level understanding of the tasks undertaken and execute on planning, execution, monitoring and controlling of the programs
- Status reporting, Metrics generation at BU level & analysis
- Establish and continually improve program/ project management and execution processes
Resource Management
- Human Capital Plan - Identification of required skills for the program based on BUstrategy, forecasting the resource needs
- Identify hiring and training needs, plan & drive trainings for team
- Handling appraisal and feedback for the team
- Vendor Management and Remote Delivery Management based on program needs
Risk Management
- Ensure appropriate risk management processes and controls with respect to compliance with PFG standards and Indian Cyber Security Act
- Business continuity plans with respect to processes and people
Cost Management
- Forecast and budget adherence
- Unit Cost and Staff Welfare management
Contribution to Organizational Initiatives
- Understand BU level HLIs and Operational Plans. Participate in BU level initiatives.
- Understand Principal, Pune long term strategy and contribute towards the Principal, Pune level HLIs.
- Assist the senior leadership in the communication and Change Management.
Qualifications
Education: Bachelor's or Master's degree in Computer Science, Information Technology, Mathematics or other Engineering fields
- B.E./B.Tech/M.S. degree in Computer Science, Engineering, or a related subject area
Skill Set
- Good Knowledge of Project Execution Methodologies - Waterfall, Iterative, Agile, SAFE
- Operations Management, Stakeholder Management, Thought Leadership
Other: Good interpersonal skills, Excellent communication and time management skills, Ability to drive the results and ownership.
