Program Manager

Job Title: Salesforce Program Manager – Life Sciences & MedTech

Location: Bengaluru, India (Hybrid)

About the Role

We are looking for an experienced Salesforce Program Manager with strong domain expertise in Life Sciences and MedTech to lead large-scale Salesforce engagements and transformation programs. The ideal candidate should bring a blend of program management, stakeholder leadership, and hands-on Salesforce technical understanding to drive successful delivery across business and technology teams.

The role will closely collaborate with global and India-based stakeholders, including leadership teams across delivery and business functions.

Key Responsibilities

Lead end-to-end Salesforce programs for Life Sciences and MedTech clients

Drive program planning, governance, execution, risk management, and stakeholder communication

Partner with business, product, architecture, and engineering teams to deliver scalable Salesforce solutions

Translate business requirements into solution roadmaps and implementation strategies

Manage cross-functional teams including admins, developers, architects, QA, and external partners

Provide technical oversight across Salesforce platform capabilities including Sales Cloud, Service Cloud, Experience Cloud, integrations, and data migration

Ensure adherence to delivery timelines, quality standards, and compliance requirements

Support executive reporting, steering committees, and client governance forums

Mentor delivery teams and drive best practices across Salesforce implementations

Required Experience & Skills

9–12 years of overall experience with significant experience managing Salesforce programs

Strong experience working with Life Sciences and/or MedTech clients

Solid understanding of Salesforce platform capabilities and architecture

Experience managing complex enterprise Salesforce implementations and transformations

Ability to engage with both technical and business stakeholders effectively

Strong program management, communication, and leadership skills

Experience in Agile delivery models and distributed team management

Exposure to integrations, data migration, security, and enterprise systems landscape is preferred

Preferred Qualifications

Salesforce certifications are a plus

Experience working in global delivery environments

Prior consulting or client-facing experience preferred