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Uber Scaled Solutions is one of Uber's biggest bets. Our ambition is to build one of the world's largest data foundries for AI applications and evolve into the platform of choice for a variety of online tasks.
As a seasoned Program Manager for Data Labeling in the GenAI space, you will oversee the end-to-end lifecycle of data annotation programs for B2B clients. You will define program objectives to support LLM model training and drive cross-functional efforts across Operations, Product, Engineering, and Legal.
We are looking for a leader with an Owner and Go-Get-It mindset. You must be customer-obsessed and build with heart, demonstrating the ability to craft a high-level vision while rolling up your sleeves to see the forest and the trees. If you're passionate about reimagining the gig marketplace for skilled workers, this is the opportunity for you.
Strategy & Definition: Define key objectives for data labeling projects to support Generative AI initiatives and identify data requirements alongside Data Scientists and ML Engineers.
Workflow Design: Design and optimize scalable labeling workflows leveraging internal tools, external vendors, and automation (including active learning and pre-labeling).
Customer Engagement: Partner with Account Executives to represent Scaled Solutions in customer meetings and ensure alignment on success criteria.
Vendor & Resource Management: Manage relationships with global data labeling vendors and oversee program budgets, forecasting, and resource allocation.
Quality Excellence: Implement robust QA processes (IAA, precision/recall, throughput) to validate datasets against gold standards.
Inclusive AI: Advocate for unbiased labeling practices to mitigate bias in AI models.
Cross-Functional Leadership: Collaborate with Global Supply, Product, and Engineering to lead feature launches and process improvements.
Experience: 5+ years managing scaled operations programs.
Domain Expertise: At least 1+ year of direct experience in GenAI or model training data operations.
Technical Literacy: Strong knowledge of machine learning concepts and model training data needs.
Adaptability: Proven track record of thriving in fast-paced, ambiguous environments.
Project Management: Experience managing large-scale projects with cross-functional teams and external vendors.
Education: MBA or equivalent advanced degree.
Specialized Knowledge: Deep experience in Generative AI (Text, Image, Video, or Audio labeling) and familiarity with Human-in-the-Loop (HITL) systems.
Technical Skills: Proficiency in data annotation platforms and scripting languages to analyze datasets.
Market Insight: Strong understanding of the gig economy landscape, freelancer behaviors, and recruitment strategies.
Ethical AI: Deep understanding of best practices for minimizing dataset bias.
Communication: Exceptional written and verbal communication skills ability to influence both technical and non-technical stakeholders.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and companies get moving in more than 10,000 cities around the world. We are a team of builders-if you want to be empowered to make big bets and see the immediate impact of your work, join us
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
Job ID: 138188331
