JOB DESCRIPTION
Are you ready to make an impact at DTCC
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
As a Program management Senior Associate role for Private Cloud you will be working with both technical and non‑technical stakeholders.
Your Primary Responsibilities:
Product Strategy & Planning
- Support definition and execution of the OS (Windows / Linux) product roadmap in alignment with Private Cloud and Enterprise Platform strategy.
- Assist in shaping product vision, success outcomes, and near‑term priorities for platform capabilities and enhancements.
- Contribute to backlog planning to ensure a clear pipeline of immediate and future‑state work.
Backlog & Intake Management
- Partner with Product Owners and Scrum Masters to translate enterprise and stakeholder requests into actionable backlog items.
- Participate in intake triage, balancing urgency, value, and platform sustainability.
- Help prevent backlog stagnation and ensure deprioritized work remains visible for future planning cycles.
Stakeholder & Customer Engagement
- Engage internal clients and platform consumers to understand needs, expectations, and adoption challenges.
- Support ongoing communication of priorities, progress, and delivery status to stakeholders across infrastructure, application, and engineering teams.
- Participate in recurring product forums and monthly product team alignment meetings.
Cross‑Functional Collaboration
- Work within a matrix team model, coordinating across OS engineering squads, Product Owners, Business Analysts, and Tech Writers.
- Ensure alignment between OS product work and adjacent platform domains (e.g., Containers, Storage, Backup)
Delivery Support & Continuous Improvement
- Track progress against defined objectives and assist in identifying risks, blockers, and improvement opportunities.
- Contribute to continuous improvement of product processes, documentation standards, and engagement models.
- Support metrics such as delivery predictability, platform adoption, and customer satisfaction feedback
Talents Needed for Success:
- Experience in Product Management, Program Management, or Platform Delivery within a technology or infrastructure environment.
- Working knowledge of Windows and/or Linux platforms, infrastructure services, or private cloud environments.
- Strong ability to translate technical concepts into business‑oriented outcomes.
- Proven collaboration skills in Agile or SAFe‑aligned delivery models.
- Effective communication skills for working with both technical and non‑technical stakeholders.
- Prior experience supporting enterprise infrastructure platforms (OS, cloud, storage, or virtualization).
- Familiarity with Agile backlog management, intake prioritization, and cross‑team dependency coordination.
- Experience working in a matrixed organization with shared product ownership.
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Success in This Role Looks Like
- Clear, well‑prioritized OS product backlogs aligned to enterprise needs.
- Strong working relationships with engineering, platform, and stakeholder teams.
- Improved transparency, predictability, and satisfaction with OS platform services.
ABOUT THE TEAM
Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.
