Job Description
Keep Weatherford's Real-Time Data Systems (RTDS) running smoothly and securely. This is an infrastructure + L2/L3 support role (not software development). this role will support production systems across cloud and on-prem, handle deployments/upgrades, reduce downtime, and support ISO27001 controls.
Responsibilities
- Deploy, upgrade and maintain RTDS production environments (cloud + on-prem) to ensure high uptime
- Provide L2/L3 support: troubleshooting, incident resolution, RCA, and service restoration
- Administer AWS/Azure infrastructure, networking, and security
- Implement high availability, disaster recovery, and performance optimization
- Execute safe deployments and upgrades with proper validation and rollback plans
- Manage monitoring, alerting, logging, and KPI reporting to improve MTTR
- Perform SQL Server administration (FCI setup, backups/restores, maintenance, SQL Agent jobs)
- Own backup strategy, DR readiness, and testing
- Maintain security controls and support ISO 27001:2022 compliance
- Maintain documentation and support 24/7 operations, including on-call rotations
Qualifications
- BE/B tech/MCA
- 712+ years of experience in IT Infrastructure / Systems / Platform Operations / Production Support
- Engineering degree in Computer Science / IT (or a related field)
- Hybrid infrastructure experience (cloud + on-prem, AWS/Azure)
- Strong infrastructure knowledge: AD, IIS, MS SQL, clustering, load balancing, automation, CI/CD, DR/BCP
- Virtualization expertise (VMware/Hyper-V) with networking and storage knowledge
- Hands-on experience with Microsoft SQL Server (backup, restore, maintenance)
- Strong troubleshooting, communication, and monitoring/logging tool experience
- Knowledge of cybersecurity principles and best practices for securing real-time systems.
Nice-to-have
- ISO27001:2022 exposure, ITIL/ITSM, Jira/Zendesk
- Cloud/infrastructure certifications (AWS/Azure, etc.)
About Us
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
