Production Support

Dear Candidate

Greetings

Years of experience - 3 to 5 Years

Shift - Rotational - 24/5

We are seeking a skilled Systems/Cloud Administrator with strong Unix/Linux administration, SQL database experience, and cloud expertise in Microsoft Azure. The role requires hands-on experience with Red Hat OpenShift containers, networking, application performance monitoring, scripting for automation, and secure file transfer protocols. Candidates should be capable of providing 24/5 production support, troubleshooting under pressure, and effectively managing incidents. Familiarity with monitoring tools, ITSM platforms, and strong communication and problem-solving skills are essential. Multilingual abilities are a plus.

Job description

Required Technical skills for the new position:

- Unix/Linux advance System Administration.

- SQL-MI DB Experience

- Basic network skills (iptables, firewall-cmd, network troubleshooting)

- Cloud (Microsoft Azure Services) skills

- Red Hat OpenShift Container Skills (Docker & container life cycle, Cluster management, OpenShift CLI, Command-line operations, Container Networking: Understanding SDN, ingress controllers)

- Application Performance Monitoring APM (Understanding of application metrics, Database performance monitoring & Web service health checks)

- SFTP and FTPS protocols

- shell Scripting (Bash, PowerShell for automation)

Extra or added value experience:

- experience on using Jira/Confluence

- familiar and able to use ServiceNow (Change, Incident and Problem management)

- good knowledge on Dynatrace monitoring tool (Alert Configuration & Log Analysis)

Required soft skills:

- Good Communication Skills (Status reporting, technical writing)

- Problem-Solving (Analytical thinking, troubleshooting methodology skills)

- working under pressure (stress env)

- Time and priority management

- On call 24/7 Prod support experience.