Job Description
Should have good experience in production/application support experience.
Should have hands-on DevOps knowledge. Should have hands-on AWS knowledge. Should have hands-on knowledge of Linux.
Should have Shell scripting experience. Should be able to understand and analyze the production issues and resolve it.
Should have knowledge in Splunk / Dynatrace. Should have good communications skills.Good communication skill Good analytical thinking Have experience playing customer facing role Have experience working in L1/L2 support Have experience working in non-production environment and monitoring tool like Splunk and Dynatrace monitoring. Have experience in preparing status reports for support incidents and presenting to the customers Have experience in Leading the team and managing Production supports Have experience in preparing Rota sheet for the production support team
