Production Support Analyst

E4 Software Services

Mumbai, Bengaluru, Pune

3-6 Years

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Posted a month ago
Over 200 applicants

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Job Description

Job description:

Profile :Production Support Analyst

Experience : 3 to 6 years

Location :Bangalore/Chennai/Mumbai/Pune

Mode : work from Office

Notice Period : Immediate to 15 Days

Skills: Java, Unix, PL/SQL, App D, Splunk

Responsibility:

Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment.
ITIL foundation Certification desired
Basic knowledge of SDLC
Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows)
Strong technical skills PLSql, Unix, Unix shell scripting
Experience on scripting including Shell Python
Ability to quickly receive and process information, make appropriate risk-based decisions
Excellent communication skills, both oral and written
Effective issue management skills, problem identification, root cause analysis, and solution recommendation
Experience in enterprise incident management practices, monitoring and performance tools
Experience with Monitoring Tools

More Info

Job Type:

Permanent Job

Industry:

IT Management

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

E4 Software Services

At E4 Softwares, were at the forefront of digital transformation, specializing in AI-driven bespoke solutions that revolutionize business processes. Our cutting-edge approach combines artificial intelligence with deep industry expertise to deliver tailor-made software that addresses the unique challenges of modern enterprises.
With a proven track record of successful implementations, our robust delivery capabilities ensure seamless integration and rapid deployment of complex systems. We pride ourselves on our ability to transform conceptual ideas into powerful, scalable solutions that drive efficiency and foster innovation.

Job ID: 130145709

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