Product Trainer

About the Role:

As an Assistant Manager – Training, you will play a pivotal role in elevating our sales

training standards to best-in-class. You will own the end-to-end training

ecosystem—spanning onboarding, capability building, and advanced learning—while

ensuring our teams deliver confident, high-quality customer interactions. This role sits at the intersection of product expertise, sales excellence, and training

design, with a direct impact on business performance.

What Will You Drive

● Sales Capability Building: Strengthen product knowledge and consultative selling

across Sales & CX teams.

● Onboarding Excellence: Ensure new joiners are floor-ready (M1 + M2 readiness)

● Training Programs: Design and deliver onboarding, refresher, and advanced

training interventions.

● Content & Standardization: Build scalable training content, product narratives, and

objection-handling frameworks.

● Certification & Assessment: Establish structured evaluations, certifications, and

knowledge audits.

● Business Impact: Improve conversion rates, AOV, and overall customer confidence.

Who Are We Looking For

Product Expertise (Must-Have):

● Strong knowledge of coloured gemstones (Ruby, Sapphire, Emerald, etc.).

● Understanding of origin, treatments, pricing logic, and quality parameters.

● Ability to simplify complex concepts for customers and teams.

Training & Sales Experience:

● 3+ years in sales/product training.

● Experience training new joiners, underperformers, and mid-level sales teams.

● Strong in objection handling, role plays, and live coaching.

● Excellent communication (English & Hindi) with strong executive presence.

Mindset Fit:

● Belief in consultative selling over push-based selling.

● Comfortable handling belief-driven / astrology-led customers.

● High ownership with a stable career track record.

Interested candidates can share their CV's at [Confidential Information] or WhatsApp at 8920699986