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Roles and Responsibilities :
Plan, conduct, develop, and coordinate training programs for users and evaluate its effectiveness
to increase proficiency.
Prepare training materials and develop instructional content.
Identify training needs by evaluating the strengths and weaknesses of the trainees
Coordinate training schedules, dates, and logistics as well as maintain all databases related to
the training.
Troubleshooting of basic issues raised during trainings. Incase of complex matters guide
Customers to reach support teams for resolution. Design and develop new training by understanding the gaps.
Ability to handle client interactions and communicating the requirements to relevant internal
teams
Understanding of the FMCG industry and Client's business model is preferred.
Requirements :
Work experience in Software Product Training, Event management and/or demo and crowd
management profiles. (at least one criteria must be full filled)
Excellent communication skills (Written and Verbal) - English, Hindi, Punjabi or any other regional
language would be added advantage
Comfortable to work in a high-pressure fast-growing start up environment
A good team player with strong interpersonal skills and soft skills.
Willingness to travel frequently to meet the training schedules. (mandatory)
Computer and mobile savvy with moderate knowledge of MS-Excel.
Mandatory Skill:-
Work experience in Software Product Training, Event management and/or demo and crowd
management profiles.
- Excellent communication skills (Written and Verbal), strong documentation skills
- Computer and mobile-savvy with moderate knowledge of MS-Excel.
- Understand the FMCG business model
- Willingness to travel to the client's places and eagerness to work in a high-pressure, fast-growing start-up environment
If you meet the requirements outlined in the job description and are interested in this opportunity, please email your resume to [Confidential Information], mentioning your current CTC, expected CTC, and Notice Period.
PN: Please note that we have openings in other locations as well. Kindly apply with your preferred locations mentioned.
Job ID: 116661435