HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Independently work within broad guidelines and uses best practices and knowledge of internal or external business issues.
- Work with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements.
- Transfers concepts for professional direction of own organizational unit into actionable measures.
- May lead small projects with limited risks and resource requirements.
- Analyse, design, develop and test products/services/improvements/bug resolutions for integrated hardware / software systems as per customers requirements.
- Resolves customer trouble tickets. Diagnoses complex problems/issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
- Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
- Retain technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
KEY SKILLS AND EXPERIENCE
You have:
- Bachelor's or master's degree in computer science, Software Engineering, or a related field.
- 5-8 years of experience in Performance, System test experience in Functional and serviceability areas.
- Good knowledge in IMS, VoLTE, SIP, DIAMETER, 4G/5G core technologies.
- Good experience in Linux, Kubernetes, VMWare, OpenStack.
- Working experience with Automation like Robot Framework, cloud-native, micro services and containers architecture.
It would be nice if you also had:
- Prior experience in interfacing with customers & customer teams is an added advantage.
- Should have worked on the toolsets like Jira, Jenkins or Bamboo.
- Experience in Redhat-OCP.
- Able to bring in innovative practices for chaotic programmable tests like Chaos Monkey, Chaos Mesh, Janitor Monkey etc.