Work with the sales team to improve sales execution and maximize prospect conversion rates, ensuring, during customer interaction, customer needs are well qualified, presenting & demonstrating solutions, competitive effective positioning of our benefits and price, and ultimately improving our win rate within the available market to grow our share position.
Assist the sales team in assessing customer needs, differentiating from competition Revvity's value proposition, and handling customer objections.
Provide a high degree of technical support to the local teams and our users, including instruments.
demonstrations, sample running, technical guidance on quoting and troubleshooting.
Act as a technical consultant to our customer quoting process to ensure the suggested configurations, meet customer needs and all commitments made fall within the performance specifications of the instrument.
Support the internal and external sales force for tenders and offers by defining configurations and application solutions that fit with customers requests.
Assist the Sales team in the development of targeted account strategies to deliver annual business & share growth targets for our key accounts.
Generate a strong customer referral base and utilize effectively as needed.
Work with R&D, the BU, field sales and service teams and customers to develop new application support data (priorities being given by Product Leaders).
Demonstrations:
Plan and manage the demos in agreement with Sales and Account Managers, reporting the outcome (won/lost and revenue).
Provide effective and timely high-level demonstrations.
Own the relevant demo-instruments inventory on defined product lines responsible for conditions and locations in coordination with the Centre of Excellence in Pune.
Marketing:
Provide technical competitive intelligence for differentiation over competition and reaction to competition's tactics.
Provide content for marketing collateral.
Training:
Assist in training of internal/external sales channels (Account Managers, Instrument Specialists, Agents) to drive sales activities.
Develop sales professionals skills for simple demos and independent selling.
Provide training assistance to Service partners (Service and Application Engineers) on how to use instruments.
Develop customer training material and guarantee adequate standards of excellence in customer training.
Deliver product training to key and strategic accounts.
Education and Experience:
Post Graduate Degree and above in Life Sciences and its applied subjects, experience in working with relevant instruments e.g., multi-mode plate readers, cell culture & bioassay applications, cell biology, fluorescence imaging & analysis (confocal / HCS), proteomics & live animal imaging systems (IVIS). A young PhD could also apply.
6-7 years Previous sales/FAS experience an advantage, though we would welcome applications from laboratory scientists who have relevant experience.
Ability to define and promote added value solutions for customers
Good and fluent English, to communicate internally and regional languages a plus. IT literate.
Competencies:
Meetings, conference calls, and process documentation will require good verbal and written communication skills. Capability to prepare and conduct lectures, presentations, and training to a diversified audience is essential.
Must be Professional and Ethical with high Integrity.
Proactive mindset with strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influence and motivating others.
Strong interpersonal skills
Ability to operate independently and as part of a team.
Travel:
Available to travel across the region - average 60% per week as per the assigned territory.
Prepared to travel occasionally to support other areas outside the office location.
