Product Specialist

Role & responsibilities

• Understand the company's product thoroughly its features, functionalities, and value proposition.
• Deliver engaging and informative product demos to clients, tailored to their needs.
• Act as a communication bridge between clients and the engineering team.
• Gather client feedback and relay it to the product and engineering teams for improvements.
• Assist in creating documentation, FAQs, and support materials to streamline client onboarding and usage.
• Coordinate with internal teams to ensure timely issue resolution and feature updates.

Skills Required:

• Excellent communication and presentation skills.
• Strong grasp of technical concepts (training will be provided).
• Good coordination and follow-up abilities.
• Client-focused attitude and problem-solving mindset.
• Basic understanding of product lifecycle and SaaS tools (preferred, not mandatory).