Job Description
Who We Are
Omnissa is shaping the future of End User Computing. Our innovative solutions, including Workspace ONE and Horizon, empower organizations to deliver seamless, secure digital workspaces. We're proud to serve a broad base of numerous Fortune 500 companies as well as leading government institutions and agencies, helping them power secure, scalable digital work environments.
As a recently independent company backed by KKR, we're in high-growth modescaling rapidly and building for the future.
About This Role
We are seeking a talented hybrid Salesforce Developer and Product Owner to join our team in Bangalore India, to drive development and product ownership in our Customer Success Engineering team, a critical component of Omnissa's go-to-market strategy. In this hybrid role, you will work in-office 3 days a week, collaborating closely with business stakeholders and engineering teams to drive the success of our Go-to-Market ecosystem.
This is an exciting opportunity to shape a key system that enhances our Go-to-Market motions, while growing your career in a dynamic, high-growth organization at the forefront of enterprise technology.
What is the Opportunity:
As a Salesforce Developer and Product Owner for our Customer Success Engineering team, you will play a pivotal role in ensuring success across our Marketing and Sales organizations by deeply engaging with stakeholders to understand their needs and developing solutions. You will be a subject matter expert for the Customer Succes experience spanning Marketing, Sales, and Support and own the feature backlog and develop solutions the aligns with Omnissa's strategic goals. Your strong communication skills and ability to collaborate across teams will be essential to delivering a robust, user-focused solution. Ideal candidates bring a curious mindset, an engineering background, deep Salesforce.com expertise, and a passion for building impactful internal applications.
You Will Also Be Responsible For
- Engaging with business stakeholders to gather and analyze requirements for the Customer Success systems, ensuring alignment with Go-to-Market team needs.
- Translating stakeholder requirements into clear, prioritized user stories and technical specifications for engineering teams.
- Managing the product backlog, prioritizing features and enhancements to drive partner success and system efficiency.
- Developing and deploying features based on the Salesforce.com platform (Sales Cloud, Service Cloud)
- Communicating effectively with Omnissa Go-to-Market and Service teams to understand their needs and ensure our Customer Success systems supports their success.
- Monitoring and evaluating the performance of the Customer Success system, identifying opportunities for improvement and innovation.
What will you bring to Omnissa
- 3-4 years of experience as a Product Owner or in a similar product management role, with a strong track record of delivering internal applications for Back Office or Front Office IT systems.
- Experience developing and deploying Salesforce capabilities (APEX)
- A strong engineering background and craft is required, with the ability to understand and communicate technical concepts effectively.
- Exceptional communication and collaboration skills to engage with stakeholders and engineering teams.
- A curious and proactive mindset, with the ability to deeply engage with stakeholders to uncover key requirements, create prototypes, and deliver Salesforce solutions.
- Ability to work in a hybrid role in Bangalore India with 3 days per week in-office.
Location: Bangalore India
Education: Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa 
