Key Responsibilities
- Work directly with the founders, who will assign priority tasks and connect with you regularly for execution and follow-ups.
- Convert business and product priorities into clear execution plans with owners, timelines, and dependencies.
- Drive end-to-end execution across onboarding, credit, documentation, disbursement, servicing, and collections handoffs.
- Identify process gaps, delays, and repeated errors; perform root-cause analysis and implement fixes.
- Create and maintain SOPs, checklists, and templates; ensure teams follow them on the ground.
- Build and track basic MIS and dashboards (TATs, drop-offs, approvals, exceptions, customer issues).
- Coordinate with operations, credit/risk, tech, sales, customer support, and Collections to unblock issues.
- Track execution risks and drive closure.
- Gather customer and internal feedback and convert it into measurable improvements.
Why Join Ascend Capital
- Direct exposure to founders and high-priority business initiatives.
- Real ownership of high-impact problems.
- Exposure across credit, risk, ops, collections, and tech.
- Fast learning curve in a high-execution environment.
- Opportunity to build scalable processes.
About Company: Ascend Capital is an RBI-registered NBFC building scalable financing solutions for India's electric mobility ecosystem. It enables EV adoption through technology-driven credit solutions for OEMs, dealers, and customers across multiple states. Backed by InfoEdge Ventures and Asha Ventures, the company focuses on strong governance, risk management, and compliance. Operating in a complex environment, it emphasizes execution, data-driven decisions, and continuous improvement, seeking ownership-driven professionals who can deliver end-to-end outcomes.
