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Work on the UPI product to understand merchant and aggregator needs, drive value creation, and enhance UI/UX. Identify customer experience gaps, generate new ideas, streamline back-end processes for efficiency, handle product maintenance and issue resolution within defined TATs, and ensure compliance through PAC documentation and coordination with stakeholders as per NPCI and RBI guidelines.
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.
Job ID: 145732181