Product Manager

The ideal candidate will bring a proven track record of product management and experience in creating platforms and/or products and most importantly, someone who gets excited helping design and build new products in an early stage.

Competencies

Excellent communication skills and ability to communicate with business stakeholders and technical teams in the US.

5+ years of experience in product management.

Hands on experience with AI-driven products and/or platforms is a plus.

Professional Scrum Product Owner (PSPO) Certification is strongly desired.

Experience building highly technical platforms and familiarity with core engineering concepts such as data integration, API, JSON, HTML, CSS, POST requests, database schema, etc.

Proven ability to break down complex problems into actionable requirements for engineering.

Strong analytical mindset, capable of tracking goals and identifying feature improvement areas.

A self-starter with an entrepreneurial mindset, who thrives in ambiguity and takes ownership.

Strong written and verbal communication skills, able to clearly articulate ideas in a structured manner.

Experience in technology projects using Agile methodologies.

Experience with creating user stories.

Experience with tools such as Jira.

Excellent interpersonal and leadership skills to coordinate and facilitate activities with colleagues.

Ability to work in a fast-paced environment, can multi-task, and have good verbal and written communication skills.

Bachelor's degree in a Business Management, Computer Science, Management Information Systems, Engineering, or related field preferred.

Responsibilities

Work with the client's teams, business partners and stakeholders to gather user requirements.

Create user stories, develop diagrams and technical documentation, communicate with developers to make sure functionalities are well understood and executed.

Lead the team through release planning to inform the roadmap and communicate results to stakeholders.

Facilitate and manage the product lifecycle and continuously iterate to improve the platform, including prioritization of enhancements, fixes and modifications.

Help bring diverse teams and priorities together to continually deliver for our clients.

Build and maintain working relationships with team members, vendors, and other departments involved in multiple projects.

Own and draft detailed user stories - ensuring clarity for engineering teams.

Lead refinement & estimation sessions with engineering, ensuring smooth hand-offs and timely execution.

Define success metrics for every feature and ensure proper analytics instrumentation.

Track platform adoption & feature ROI, analyzing how users engage with new capabilities.

Analyze user behavior & feature adoption trends to drive roadmap prioritization.

Translate feedback into actionable recommendations, advocating for enhancements that improve usability.

Work with engineering, AI research, and design to bring new features to life.

Support internal training, ensuring teams understand new features and can effectively communicate their value.

Lead the team through release planning to inform the roadmap and communicate results to stakeholders.

Facilitate and manage the product lifecycle and continuously iterate to improve the platform, including prioritization of enhancements, fixes and modifications.

Build and maintain working relationships with team members, vendors, and other departments involved in multiple projects.