Company Description
Lemnisk's composable Customer Data Platform (CDP) provides the data and AI platform for real-time marketing activation, while keeping your data where you want it to be - on-premise, on your cloud, or within your geo.
The key capabilities include:
Unified Customer Data Foundation: Enterprise CDP with flexible deployment (SaaS, on-premise, or your cloud) delivering secure, real-time customer data access with full control over data residency
Intelligent Identity Resolution: Intelligently unify customer data across business lines to build a complete view of each customer, while still running targeted marketing campaigns at the individual product level
Hyper-Personalized Experiences: Deliver 1:1 hyper-personalized journeys & experiences in real-time for every customer across multiple marketing channels.
AI Suite: With Lemnisk's intelligent AI engine, predict what each customer is likely to do next, understand them across all products, learn from their phone conversations, and help AI agents securely access the right data, all to engage every customer on the right channel at the right time.
Comprehensive Data Activation: Seamlessly activate customer data across marketing and business systems with low-code/no-code APIs. Send insights to any downstream system in real time, empowering teams to accelerate campaigns and drive more relevant, data-driven experiences.
Lemnisk is headquartered in Bangalore with offices in Singapore, Dubai, and Boston. The company is ISO 27001, ISO 27018, and SOC2 certified, with enterprise governance features. Lemnisk is backed by investors including Bajaj Financial Securities, Bharti Airtel, Artha Venture Fund, growX Ventures, and LogX Ventures.
Reporting:
Product Lead
Key Responsibilities:
- Develop a deep understanding of customer needs, market trends, and competitive landscape to identify new product opportunities and drive innovation.
- Collaborate with stakeholders to define product vision, strategy, and roadmap, taking into account business goals, user feedback, and technical feasibility.
- Translate product requirements into clear and actionable user stories, specifications, and functional requirements for the engineering team.
- Work closely with the engineering and business team to prioritize features, track progress, and ensure timely delivery of high-quality products.
- Conduct market research and competitive analysis to identify market gaps, evaluate product positioning, and make data-driven recommendations.
- Collaborate with design teams to create intuitive and user-centric product experiences that delight our customers.
- Define and analyze key product metrics to measure success, identify areas for improvement, and drive data-informed product decisions.
- Collaborate with technical writers to ensure the documentation of the product is up-to-date.
- Act as a subject matter expert and provide guidance to the customer support and sales teams regarding product features, functionality, and use cases.
- Stay up-to-date with industry trends, emerging technologies, and best practices in product management, and contribute to a culture of continuous learning and improvement within the organization.
Qualifications:
- Min. 2 years employment experience in product management for Product Manager (PM). No freshers are eligible for this role.
- Throughout experience should be in product management only. Preference will be given to candidates with B2B SaaS (Business to Business Software as a Service), Marketing Automation, Integrations, CDP (Customer Data Platform), etc. experience. Candidates from startup or high- growth environments would be preferred.
- Prior experience in building marketing technology products is a plus.
- Strong technical background with a solid understanding of APIs, SDKs and SDLC processes.
- Demonstrated ability to take ownership of products, drive initiatives, and deliver results in a fast- paced and dynamic environment.
- Proven track record of successfully launching and managing products throughout their lifecycle.
- Excellent problem-solving and analytical skills, with a data-driven and detail-oriented approach.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Self-motivated and proactive, with a strong sense of urgency and the ability to thrive in a rapidly changing environment.
- Passion for technology, startups, and creating innovative solutions that solve real-world problems.
- Bachelor's degree in a relevant field (Computer Science, Engineering, Business, or equivalent). An MBA or other relevant postgraduate degree is a plus.
