Key Responsibilities
Product Strategy & Development
- Define and maintain the product roadmap for small-ticket business loans
- Benchmark policies and processes against industry best practices
- Ensure compliance with regulatory guidelines and internal risk frameworks
Channel Engagement
- Drive business acquisition through Direct Sales Teams (DST) and DSA networks
- Build and maintain strong relationships with DSAs to enhance market penetration
- Support open market sourcing initiatives to expand reach
Process Simplification & Cost Optimization
- Streamline processes to reduce turnaround time and processing costs
- Implement digital tools and automation for operational efficiency
Ease of Doing Business
- Design customer-friendly onboarding and documentation processes
- Balance compliance requirements with simplicity to improve customer experience
Market Intelligence
- Gather insights on competitor offerings, pricing, and emerging market trends
- Recommend product enhancements based on market research and customer feedback
