Responsibilities-
- Prepare BRDs for any developments required basis feedback from cross-functional team including Sales, Academic, Finance, Operations and Legal & coordinate with the product/tech/support team for associated development and implementation
- Proactively recommend new features and improvements in scholarship products to optimize and enhance the sales processes and new features adoption
- Co-ordinate end to end product and project management to ensure seamless and timely delivery for products
- Build sales dashboards, performance metric reports & visual models and ensure their timely & error-free delivery to help improve existing sales and account management team processes and conversion metrics
- Provide consulting and coaching to the frontline sales team on key Product Features
- Liaise with the sales team & leaders to understand adoption of their product and challenges being faced in tracking the sales users productivity
- Assist with any additional projects that enable further productivity and efficiency on the sales and business development teams
Profile/Qualifications/Experience-
- Engineering degree and MBA (preferred)
- Minimum 5 years of relevant experience in a reputed B2C organization
- Certifications like CBAP, PMI-ACP, CSPO, and PMP are good to have
- Agile experience is a plus
- Proficiency in creating visually appealing, complex dashboards and generating relevant reports
- Experience in planning and conducting training for sales teams and leaders across India
- Ability to manage multiple stakeholders and communicate effectively
- Prior experience managing and delivering products in fast-paced environments with complex hierarchies
- Team handling experience is good to have
- Extremely high ownership; must be a self-starter who thrives in constantly changing, fast-growth environments
- Excellent problem-solving skills and strong analytical thinking, with a willingness to deep dive into issues and think out of the box to find solutions
- Adept at building collaborative and trusting relationships with key internal leaders and stakeholders
- Proficient in Microsoft Office tools (Word, PowerPoint, Excel, Teams, SharePoint)
- Strong SQL skills for querying databases and generating reports
- Working knowledge of Python to run and adapt automation scripts (e.g., for sending scheduled reports)
- Hands-on experience with AWS QuickSight for dashboarding and performance visualization
- Ability to access and query AWS-hosted databases (e.g., Athena, Redshift, RDS) for manual checks and ad hoc data analysis
