Product Design Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Dunnhumby(a Tesco company) Hq. in London with offices across countries employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Dunnhumby helps retailers and brands deliver better experiences through Customer First strategies.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world's most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First.

Tesco Media is building a worldclass, selfserve B2B advertising platform that enables retailers and brands to plan, activate, and measure omnichannel retail media campaigns. Our mission is to help brands and agencies connect with Tesco customers through datadriven, privacyfirst solutions. Our team aims to deliver impactful advertising experiences by creating seamless tools that make campaign planning, activation and measurement seamless and impactful using data insights.

Job Purpose :

The role is responsible for driving highquality product design through handson expertise and leadership of design and innovation practices. This position ensures that every aspect of the product experience meets the highest standards of craft, consistency, and alignment with the design system.

As a member of an agile, global product team, the role leads and develops a team of product designersproviding clear direction, mentorship, and support to enable the creation of impactful, usercentred product experiences.

With a strategic and holistic mindset, the role shapes both the detailed design and broader service outcomes. This includes defining servicelevel KPIs that help the product team measure and understand their contribution to customer satisfaction, business performance, and organisational growth.

Key accountabilities

• Lead and develop the product design team, providing direction and mentorship
• Set and drive the design vision aligned with product and business goals
• Oversee endtoend user experience, ensuring quality and consistency
• Embed continuous discovery and user research into the design process
• Define and maintain design standards and systems, including accessibility and compliance
• Track key product KPIs to guide design decisions and measure impact
• Foster a creative, innovative, and collaborative environment
• Improve design processes for efficient, agile delivery
• Evaluate and adopt tools and technologies that enhance design quality and workflow

Qualifications & Experience

• 10+ years of UX design experience with a strong portfolio of shipped product work.
• Proven track record in leading design activities and managing endtoend product design.
• Experience building and leading UX teams, with strong leadership and communication skills.
• Deep expertise in usercentered design, storytelling, and articulating design decisions.
• Handson experience conducting user research, usability testing, and applying insights to design.
• Ability to connect design outcomes to business goals and product strategy.
• Skilled in agile, iterative design processes and crossfunctional collaboration.
• Proficient with industrystandard design tools and technologies.
• Retail or AdTech experience is a plus.
• Degree in UX/Product Design, HumanCentered Design, Graphic/Communication Design (preferred).