Product Associate

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Associate in the Wealth management Investing Funding product team, you will work with designers, engineers, and other partners to expand and enhance the current online investing platform for Chase clients. Through the digital experiences you create and manage, you will have the opportunity to help people to invest on their own, informed by industry leading proprietary research and third party market data, tools and content, all backed by J.P. Morgan. You will join a team that is passionate about serving clients and improving their experience.With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.Scope for the experience that the team manages and extends includes web, mobile, notifications,and text and email notifications.

Job responsibilities

• Lead the product development lifecycle by collaborating with design, engineering, agility, and data analytics team members to discover, develop, and build product enhancements that address customer jobs to be done
• Conduct discovery sessions to clarify and prioritize requirements
• Own and write detailed requirements that capture functional, design, analytics, and control/regulatory features
• Review and certify new experiences with Quality Assurance, engineering, and design to ensure it meets expectations
• Facilitate decision-making to make smart trade-offs when appropriate
• Drive the prioritization of any defects found and work with technology on the resolution
• Leverage data-driven experimentation and measurement frameworks to optimize experience and measure progress against OKRs.

Required qualifications, capabilities, and skills

• 4+ years of professional experience, including at least 3 years of digital consumer product development or business analyst experience with track record of delivery of new products and features
• Familiarity with an array of financial instruments
• Experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework
• Proven ability to distill complex ideas into consumable and actionable materials
• Excellent presentation skills andcommunication skills
• Commitment and self-motivation suitable to a start-up team in a large organization

Preferred qualifications, capabilities, and skills

• Experience in brokerage industry and/or Payments/Money-movements preferred
• Experience in building web/ mobile / native experiences