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TVH Americas

Procurement Advisor

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Job Description

The Procurement Advisor optimizes procurement activities, managing replenishment, purchasing, complaints, and invoice administration. Reporting to a P&P Procurement Team Manager, this role collaborates with Product and Procurement teams in Belgium and the USA to ensure streamlined, cost-effective procurement processes aligned with TVH's operational needs.

Key Responsibilities Include

  • Replenishment: Ensuring optimal stock and service levels for the TVH Consolidation Center by managing parts availability, balancing stock rotation and fill rate, and enhancing customer experience (e.g., addressing Backorders, price/lead time changes). This involves facilitating Intercompany transfers for network availability.
  • Purchase Administration: Reacting to and proactively responding to supplier inquiries, systematically updating computer systems, and activating inbound transport requests.
  • Complaints Administration: Drawing up and following up on supplier complaints to secure correct parts or credit notes.
  • Invoice Administration: Verifying invoices for accurate payments.

Role & Responsibilities

  • Replenishment

Result area 1: Optimal Stock Level & Service Level

Systematically follow up on planning tool signals to maintain optimal stock levels, balancing stock rotation and target service levels.

Result area 2: Timely Order & Price Request Reception

Systematically follow up on order signals in the purchasing system to ensure timely receipt of purchase orders and price requests.

  • Purchase / Complaints / Invoice Administration

Result area 1: Effective & Efficient Purchasing Process

Interpret, process, and follow up on supplier information in the computer system, providing timely responses in accordance with TVH purchasing procedures.

Result area 2: Informed & Coordinated Purchasing Process

Exchange information with colleagues from own and other departments involved in purchasing to ensure everyone is informed and has correct information for customer satisfaction.

Result area 3: Accurate & Up-to-Date Purchasing Information

Register new information, actions, and changes correctly and systematically to ensure all involved have the most recent data. Assess existing information accuracy and correct system errors.

  • Supplier Management
  • Compliance Data Management: Maintain and update compliance data for all suppliers.
  • Collaboration with Teams: Work with SR manager, Global Supplier responsibles,
  • Reporting and Documentation
  • Accurate Record Keeping: Maintain up-to-date records of procurement activities (order details, supplier info, compliance data).
  • Performance Reporting: Prepare regular reports on procurement performance, supplier metrics, and order status for decision-making.
  • Documentation Management: Ensure all supplier agreements, contracts, and communications are documented and accessible.
  • Process Improvement and Optimization
  • Process Streamlining: Identify opportunities to enhance procurement processes, reduce costs, and improve efficiency.
  • Best Practices Implementation: Implement best practices and innovative solutions for procurement and intercompany transaction workflows.
  • Cross-Functional Collaboration: Align procurement strategies with overall business objectives.

Knowledge

KNOWLEDGE, EXPERIENCE AND SKILLS

Procurement Processes: In-depth understanding of procurement principles.

Supply Chain Management: Strong knowledge of supply chain operations.

Product Knowledge: Familiarity with TVH Parts products/services.

Experience

Procurement Experience: Proven experience in procurement roles.

Supplier Management: Experience managing supplier relationships.

Intercompany Transactions: Experience with intercompany sales/order management.

Global Operations: Experience in a global environment.

ERP Systems: Familiarity with ERP systems and procurement software (e.g., SAP, Oracle).

Skills

Analytical Skills: Problem-solving for performance assessment

Communication Skills: Ability to verbal and written communication for supplier and internal liaison.

Negotiation Skills: Ability to secure favorable lead times.

Interpersonal Skills: Ability to build relationships.

Attention to Detail: Meticulousness for accurate order processing and follow-ups.

Team Collaboration: Ability to work collaboratively across locations and time zones.

COMPETENCIES

  • Effective Communication: Strong written and verbal skills.
  • Technical Proficiency: Competent in relevant computer systems/software.
  • Commitment to Quality: High standards of administrative accuracy and performance.
  • Proactive Attitude: Positive, can-do mindset..
  • Initiative: Self-motivated to improve processes.
  • Receptiveness to Feedback: Open to guidance and instruction.
  • Team Player: Collaborative while also independent.
  • Task Prioritization: Skilled in meeting deadlines.

GENERAL

  • Professional Representation: Embody company values and maintain professional demeanor.
  • Accountability: Take ownership of issues.
  • Integrity: Uphold honesty and ethical behavior.
  • Team Support: Promote a positive team environment.
  • Reliability: Punctuality and dependability.
  • work environment / health and safety
  • WHS Compliance: Fulfill all Workplace Health and Safety requirements.
  • Safety Leadership: Model and promote safety practices.
  • Safe Work Culture: Foster safety by holding self and others accountable.
  • Policy Adherence: Comply with all TVH WHS policies/procedures.
  • Procedure Compliance: Diligently follow safe working procedures.
  • Work Area Maintenance: Maintain a clean and organized work environment.

Additional Responsibilities: Carry out other assigned tasks.

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About Company

Job ID: 146981939

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